Ratings based on 38 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.7 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 27, 2024 on Expedia
Accommodations excellent Beautiful view Staff hospitable and friendly Service with smiles everywhere I just liked everything
5 out of 5
by A traveller

Posted Sep. 6, 2023 on Expedia
Very comfortable stay, attentive staff.
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 7, 2023 on Hotels
3 out of 5
by A traveller

Could have been special

Posted Dec. 20, 2019 on Hotels
Must be really exciting during the spring/summer, but no so in December. It is not the easiest to find either. When we arrived thought that it was completely closed. After 10 minutes of head scratching it became apparent that the doors have no handles but must be opened by digging your nails into the soft part and pulling to the side. This was no glitch as it was the case all over the property. In addition, dinner is very odd in that there's a bunch of staff or just random people hanging out while a loud movie is playing in the background with no one watching. This is a shame since the hotel itself looks beautiful.
4 out of 5
by A traveller

A nice mountain hotel on the island of Crete

Posted Aug. 27, 2019 on Hotels
I chose this hotel not only because of the favorable price compared to the beach properties in August, but because of its location too - it's similarly near (or far) to Chania (where my airport was) and Heraklion, which is the main city on the island. Not to mention Rethymo, which is probably the most charming town in Crete. The room size and condition is very good, the whole hotel looks nice and charming. Their breakfast is quite good, the wifi... I didn't even think about it, that's how good it was. The mountain air is great, nights are cool and the sleep quality is just great - and it's so quiet in this little village in the middle of the mountain. Oh, and it's very, very clean! The only minus for me was the reception working hours (7-21), but that didn't limit my freedom, even though I was leaving very early - they told me to just drop the keys at the reception. It would only be a problem if you arrive very late - but this just wasn't my case.
1 out of 5
by A traveller

Posted Aug. 25, 2019 on Expedia
i booked a suite and i was given an apt cause they had no availability on suites. They gave me an apt At first it looked ok but not when i opened the bsthroom door. it stunk. The bathroom smelled like a sewer . i complained about the smell. They came over and cleand the shower drain up . The next morning i couldnt step into the batroom from the smell. i had to leave the room and the hotel. i have to mention that they offered to give me lunch and late check out for giving the apt instead of the suite. Which none of them were used
3 out of 5
by A traveller from amari

Posted Aug. 20, 2019 on Expedia
This property location was not described properly. It should state that driving to the location can be dangerous and challenging. Also, that one is likely to lose internet connection. The room i chose was not what I received.
5 out of 5
by A traveller

Posted Jun. 7, 2019 on Expedia
The hotel was modern with a swimming pool and was very good value
5 out of 5
by A traveller

Hidden gem

Posted Aug. 28, 2018 on Hotels
Great services which make this 3-star hotel compete directly with 5-star hotels. Unbelievable value for money. Cleanliness, good taste, ambiance, attentiveness, attention to detail... Everything was great and we thank you for that. We will definitely be coming back.
Comment from Hotel Management
Sep. 8, 2018 by Mema Gen, Hotel Management
Looking forward! Thank you very much!
4 out of 5
by A traveller

Posted Aug. 10, 2018 on Hotels
Nice place, friendly personnel and delicious food
Comment from Hotel Management
Aug. 18, 2018 by memagen, Hotel Management
THANK YOU!!!