Avis Euphoria Resort - All Inclusive

Thank you for taking the time to review us.We are glad to know that you had an enjoyable stay with us.It will be our pleasure to welcome you again.

Dear Léo, Thank you for your generosity and the time you took to write this excellent review. We are delighted to read that you had a wonderful holiday with us and could especially enjoy our personalized service. We are looking forward to welcoming you back! Best regards,

Dear Guest, Thank you for taking the time to write your review on the website of Expedia. We regret to read that your stay did not meet your expectations and we assure you that we are taking seriously into considerations your remarks. Further to your comments, allow us to advise that both F&B Manager and Rooms Division Manager had been offering you all possible choices for your best service and satisfaction from the moment you reported your inconvenience. We even offered you exceptionally the menu of all a la carte restaurants (even from the ones that were still not operating) and even gave you the chance to decide for your own menu. Even though your stay with us was during the first days of opening and some services were not available, we wanted to ensure that all guests would have the most exceptional and personalized service, which unfortunately you did not accept. Regarding your reservation, please note that Euphoria Resort receives payment via Expedia’s virtual card and thus, we were not able to return you money on spot. Moreover, we had charged you only the first two nights that you had stayed with us we immediately contacted Expedia for a full refund of the remaining days. Again, we are sorry for not being able to meet your standards. Our main goal is to address and solve any inconvenience of our guests during their stay and provide the best possible experience of service. After all it is not a coincidence that Euphoria's excellent grade is coming from our guests' feedback. We hope we will have the opportunity to regain your confidence should your travel plans include Euphoria Resort in the future, under normal circumstances and prove you that your previous experience was not up to our usual standards. Kind Regards

Dear Marie, Thank you for taking the time to share your thoughts on Expedia, this is sincerely appreciated. We are glad that you liked your experience! We look forward to hearing from you and to welcoming you back at our property! Best regards, Euphoria Resort Hotel Management

Dear Guest, We would like to thank you for taking the time to write a review in regards to your stay at Euphoria Resort. We are delighted to read that you enjoyed the hotel and its facilities. Thank you once more for your positive feedback and we hope to have the opportunity to welcome you back again in the nearest future. Sincerely, Euphoria Resort Hotel management

Thank you for taking the time for this review. It will be our pleasure to welcome you again in our property.

Dear Guest, Thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon. With best regards, Euphoria Resort hotel management

Dear Guest, We would like to thank you for taking the time to share your observations in regards to your last stay at Euphoria Resort. It was a pleasure having you! We are glad that your experience met your expectations and that you enjoyed it. We hope to have the chance of welcoming you back again. Kind regards, Euphoria Resort Hotel Management

Dear guest, thank you for taking the time to rate our property. We are looking forward to welcoming you again in the near future. Euphoria Resort Hotel Management

Dear Sarah, Thank you for your amazing review! We are looking forward to welcome you back soon! Kind Regards, Euphoria Resort Team