Ratings based on 293 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 19, 2023 on Expedia
Great place to relax, good food, excelent service
by A traveller
Posted Jun. 18, 2022 on Hotels
Comment from Hotel Management
Jul. 3, 2022 by Reservation Dept., Hotel Management
Dear Mr. Yaron,
On behalf of the Insula Alba Resort & Spa team, we would like to personally thank you for choosing to stay with us, and we really appreciate your feedback. It was a pleasure to have you as our guest, and we truly look forward to your next visit.
Best regards,
by A traveller
Posted Jun. 9, 2022 on Hotels
Comment from Hotel Management
Jun. 10, 2022 by Reservation Dept., Hotel Management
Dear Mr. Gideon,
It is dismay that we read your valuation about our hotel and we regret we did not meet your expectations.
Because you do not mention what did not go well during your stay, we will answer by saying that, from our side, we provided the best service to you plus free benefits.
Kindest Regards
by A traveller
Amazing holiday ever
Posted Oct. 29, 2021 on HotelsAmazing hotel very clean and very friendly staff hygiene level excellent. Beautiful view of the sea from every side of the hotel. Nice bar with variety of drinks to enjoy the sunshine beside the pool and have a lovely view of the sea front.
highly recommended
Comment from Hotel Management
Oct. 30, 2021 by Reservation Dpt., Hotel Management
Dear Mr. Gurvir Kaur,
We really appreciate your feedback and we are more than proud that our Resort exceeded your expectations. We look forward to welcoming you again in the near future. Kind Regards
by A traveller
Well worth a visit
Posted Oct. 11, 2021 on HotelsThis is an awesome resort in Crete
From the minute we arrived we was greeted with a lovely smile from Eva on reception
The hotel is extremely clean and the staff are all very helpful and friendly but
Comment from Hotel Management
Oct. 30, 2021 by Reservation Dpt., Hotel Management
Dear Mrs. Karen,
thank you very much for your wonderful review of our hotel. It was a pleasure to read that you had such a wonderful stay with us.
We look forward to seeing you again. Yours faithfully
by A traveller
Posted Oct. 3, 2021 on Hotels
Great hotel. The staff was great and very nice.
Super recommended.
Comment from Hotel Management
Oct. 30, 2021 by Reservation Dpt., Hotel Management
Dear Guest,
We really appreciate your feedback and we are more than proud that our Resort exceeded your expectations. We look forward to welcoming you again in the near future. Kind Regards
by A traveller
Posted Sep. 30, 2021 on Hotels
Comment from Hotel Management
Oct. 30, 2021 by Reservation Dpt., Hotel Management
Dear Mrs. Daniella,
It will be our pleasure to welcome you back to our property in the near future, so we will have a second chance to meet your expectations. Yours sincerely,
by A traveller
Posted Sep. 13, 2021 on Expedia
by A traveller
Posted Jul. 4, 2021 on Hotels
Comment from Hotel Management
Jul. 6, 2021 by Reservation Dept., Hotel Management
Dear Mr. Itai,
Thank you for choosing us for your holidays. We are pleased that you enjoyed your stay with us, we really appreciate your feedback and we always take into consideration our guest's comments in order to improve our customer service. We wish to have the opportunity to accommodate you once again in the near future in our Resort!
Kind Regards,
by A traveller
Posted Oct. 16, 2020 on Hotels
Comment from Hotel Management
Oct. 18, 2020 by Reservations Dept., Hotel Management
Dear valued guest,
Thank you for choosing us and for your nice feedback. We look forward to welcoming you once again to our hotel in the near future! Kind Regards,
