Ratings based on 167 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 12, 2024 on Expedia
Staff were great. But, the hotel is more like 4 stars rather than 5.
by A traveller
Posted Sep. 4, 2023 on Expedia
It was great
by A traveller
Posted Aug. 6, 2023 on Expedia
The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has.
Such a shame for a property that could be amazing.
A let down for our family holiday and won’t return in future.
by A traveller
Posted Jul. 5, 2023 on Hotels
We love it the hotel is nice .
Comment from Hotel Management
Jul. 19, 2023 by Anne, Guest Relations, Hotel Management
Dear Guest, Thank you very much for choosing our hotel for your stay and for taking the time to write us this lovely feedback of your experience. We appreciate it a lot!We hope to see you soon again!
by A traveller
4 night stay
Posted Aug. 30, 2022 on HotelsFamily resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating.
Comment from Hotel Management
Sep. 4, 2022 by Anne, Guest Relations, Hotel Management
Dear guest,Thank you very much for your stay in our premises and for taking the time to share with us your experience! Indeed our hotel is a big resort but there is also a lot of space for everyone to enjoy their holidays. We are sorry to hear that our karaoke night caused you inconvenience. Please kindly be informed that it is being arranged once a week and we respect the quiet hours in order to make it possible for everyone to rest. However, you may request next time more quiet room in order to accommodate you more far away from the bar :)Thank you again for your honest feedback, we can assure that we will gratefully take it into consideration. We wish to welcome you back soon!
by A traveller
Posted Jul. 23, 2022 on Expedia
by A traveller
Nice hotel, near many attractions
Posted Sep. 2, 2021 on HotelsWe had a nice stay, the room was clean and breakfast plentiful. My only gripe is with the beach -- the dried seaweed should be cleaned out daily.
Comment from Hotel Management
Sep. 3, 2021 by Angeliki,Guest Relations, Hotel Management
Dear Anna,
First of all, we would like to thank you for your feedback concerning your recent stay in our hotel!
We are delighted that you enjoyed your suite and the breakfast quality and variety. Indeed, during your stay the weather was windy and the waves brought out at the beach dried seaweed that we clean regularly. We would like to mention that we will take under consideration your suggestion and we will do our best to even ameliorate our services!
All in all, we are very pleased that your stay with us was a nice to remember and we are looking forward to welcoming you back again!
Kind regards,
Angeliki
Guest Relations
by A traveller
Posted Aug. 14, 2021 on Hotels
Comment from Hotel Management
Sep. 24, 2021 by Anne, Guest Relations Department, Hotel Management
Dear guest,
Thank you for your recent stay in Porto Platanias Beach Resort & Spa and for taking time to review our hotel. We wish to welcome you back soon!
by A traveller
Good food, nice rooms can be recommended
Posted Aug. 8, 2021 on HotelsThe food was good and the rooms were nice and the sunbathing facilities were good IF you managed to get a sun bed.
There were just little things that could have been better such as, 2 times we had problems with our room key and needed a new one, we had all inclusive and should have beennable to have soup when arriving late, but that wasn’t so. The map of the property is not very discriptive.etc.
But all in all, a nice place to stay
Comment from Hotel Management
Sep. 24, 2021 by Anne, Guest Relations Department, Hotel Management
Dear guest,
Thank you for your stay in our hotel and taking time to share your experience here with us. We are delighted reading that you enjoyed the hotel's facilities and rooms, however we are disappointed that you had these issues you faced during your stay and we want to apologize for the inconvenience. We wish to have the opportunity to welcome you back to prove that we are indeed a well deserved 5 stars resort!
by A traveller
Don’t stay here
Posted Aug. 7, 2021 on HotelsThe rooms were dirty , doesn’t look anyrhing like the pictures. Staff are extremely rude. It feels like 3 star not 5 star.
Comment from Hotel Management
Sep. 24, 2021 by Anne, Guest Relations Department, Hotel Management
Dear guest,
Thank you for your stay in our hotel and taking time to write us a review. We would like to kindly inform you that our staff is well trained and professional, willing to serve you and make you feel welcomed. We are very disappointed that you got this kind of impression. Sometimes, since we are wearing masks and you cannot see our smiles, wrong impression might happen. Also, we wish you had informed us as you stayed in our hotel if you were not satisfied with the cleaning so we could have fixed the possible issues with the housekeeping. Nevertheless, we will take your feedback into account for further improvements!
