Ratings based on 375 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
First trip out of the USA…
Posted Nov. 3, 2023 on HotelsSince it is the beginning of the off season, there was plenty of parking. The room was great, check-in and check-out was quick and easy. The staff was friendly and very responsive to any and all of our requests.
by A traveller
Posted Oct. 23, 2023 on Expedia
It's not a 4 or 5 star hotel - it is a three, and there are problems every step of the way and it really wasn't enjoyable. The room was opposite lifts so lots of chat, housekeepers shouting and furniture being moved around. Balcony light didn't work. The bathroom had no ventilation so condensation everywhere, and flooded floor. Housekeeping gave no toilet roll and didn't come everyday. Products out of date. They made the bed and left everything else.I got two single beds pushed together. And the middle where they joined was uncomfortable - this is unacceptable for a 5 star hotel. Jacuzzi wasn't working, receptionist said 'that's the pressure, it is what it is'. I then called her a second time she said yeah it's not working. Towel system insane. Has to wait in a 20 min queue everyday for food, service bad. I informed there was a piegon in the buffet and they laughed. Poor food labelling, marked veggie when it was meat. Lack of information about facilities and classes. I wanted to give feedback but was refused an email address. Adult pool area quiet except for lifeguard talking loud on his phone. Sunbeds on beach and by the other pool uncomfortable, and towels don't cover the bed. Generally staff incredibly rude, and dinner service was bad. Waiting for drinks, arriving after I finished my meal. They had someone in a suit to show you to a table and then that's it, completely ignored. It took them 25 minutes one night to bring a card machine.
by A traveller
All good
Posted Oct. 13, 2023 on HotelsAll good. Breakfast enjoyable. Rooms well serviced. Reception staff helpful. Good location.
Personally I would like a heated pool outdoors.
by A traveller
Posted Oct. 12, 2023 on Hotels
by A traveller
Posted Sep. 11, 2023 on Expedia
by A traveller
Posted Aug. 30, 2023 on Expedia
Really enjoyed our stay. Staff were attentive and friendly. Hotel was well run and the facilities and public spaces were excellent. Short stroll to sea and wonderful sea views and sunsets. Close to airport and old town.
by A traveller
Posted Aug. 13, 2023 on Expedia
We didn't go in the end - partly because you cancelled our transfers (and accused us of doing so), and when asked, you could not tell us what we actually booked.
We lost confidence that everything would be sorted for us.
We will never use Expedia again.
by A traveller
Posted Jul. 24, 2023 on Expedia
by A traveller
Posted Jul. 7, 2023 on Expedia
The property and rooms were very nice with lots of pools and areas to relax. The bar bits menu could have had a few more items. When restaurants at the property were closed it was better to go through room service menu instead of the bar bites menu for food. Also the pools closed too early. July is very hot and the sun goes down after 8pm. It would been nice to have at least one pool open till 9pm. There were a few times we wanted to use the pool after 7pm but were unable to since they were closed. The really nice beaches required a 25 to 1 hour drive from the property so we had to rent a car. The beach by the property was not very nice.
by A traveller
Posted Jul. 6, 2023 on Expedia
Great time away and very friendly staff
