Ratings based on 26 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
3.6 Room cleanliness
4.3 Service & staff
3.3 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 19, 2023 on Hotels
3 out of 5
by A traveller

Posted Jun. 24, 2023 on Hotels
Comment from Hotel Management
Jun. 26, 2023 by Rosy, Hotel Management
Hi, Arturo! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Rosy
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 10, 2023 on Hotels
4 out of 5
by A traveller

Posted Feb. 19, 2023 on Expedia
Quietness is ok.amenities a bit short
3 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 17, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 15, 2023 on Expedia
3 out of 5
by A traveller

Posted Aug. 28, 2022 on Expedia
The Capsule Will hotel was a lovely experience overall. I’d say the property could of been better managed. The doors around the area were loose, the lockers weren’t active, and the door to my room didn’t lock. The only safety I felt was when I had my stuff locked in my capsule. Also, when taking a shower there’s only cold water without a curtain. Service is nice and convenient but to get in you must notify the staff each time. Not recommended to go out at night as it may take a while to be let back into the hotel. Overall I’d say the capsules were a different experience to go through. Definitely worth checking out to experience a unique stay.
3 out of 5
by A traveller

Interesting experience could be cleaner

Posted Jan. 15, 2022 on Hotels
The capsule is cool. But the shower was cold. Also my bed had other hair on it. Was not clean. Otherwise the capsule experience is worth trying.
Comment from Hotel Management
May 28, 2022 by Gerencia Hotel Will, Hotel Management
Hi Eugene. Im sorry about the shower and the cleaning in your capsule. i will talk to my staff to improve both situation. thanks for being with us and hope to see you soon again !
5 out of 5
by A traveller

Posted May 21, 2023 on Expedia
BUENO
Comment from Hotel Management
Jun. 24, 2023 by Lisa, Hotel Management
É um prazer ouvir suas palavras gentis de agradecimento, Martín! Faremos o possível para nunca deixar de surpreendê-lo sempre. Atenciosamente, Lisa
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 15, 2023 on Expedia
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