Ratings based on 55 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Will not stay again
Posted Nov. 5, 2018 on HotelsHotel downstairs train construction and noisy from 7am. Given a room with smoking smell and water flowing out from bathroom. Bed was super hard Singh soft and thin pillow. Only pro is towel heater in the bathroom
by Lim
Generally acceptable
Posted Feb. 21, 2017 on HotelsGreat amenities and convenient for business. But only 1 lift serving not just for hotel guests but sharing with people working in that building as well. And lot of construction ongoing...make walking a bit difficult outside.
Comment from Hotel Management
Mar. 1, 2017 by General Manager, Hotel Management
dear gust :thanks to stay at our hotel ,hope you have a nice trip and see you again!
by A traveller from adelaide
RE: Non-smoking room - whole hotel Smell of Smokin
Posted Jan. 19, 2017 on Expedia
Pros: Non.
Cons: English speaking staff and friendly and more approachable attitude to guess staying there. remove all smoking ashtray in front of each room.
Location: Jade market and Cheap clothing.
This hotel rating in the website is 3*. But it does not even qualify for 1*. I booked the room for non-smoking. and when i first arrived, I did not detect any smoke until when you lay down sleep at night. the whole room is full of cigarette smoke due to the fact that the air-conditioning is recycling the air from the whole hotel and the people smoke outside alot and the air got circulated into your room. There is a window(fake) but it is not open to outside to let the air in. SO I raised the issue to have room changed during the night to upgrade to a room which has a proper window to let the fresh air in. But the upgraded room is not clean either. both twin beds linen are full of smoke. Probably because they have not changed it since last used. I asked for linen changed next day. after that the stay was bearable. Providing you don't turn on air-con. luckily it was winter overthere so there is no need for using air-conditioning. otherwise you will be put up with the smoke. The house-keeping staff are nice and friendly. But the reception staff are not friendly and helpful. Have not seen anyone speak english. luckily that i can speak Chinese. Otherwise you don't know how to get around Guangzhou.
Comment from Hotel Management
Feb. 19, 2017 by jelly, Hotel Management
dear gust : i am very sorry to you .we can do it well in next time ,hope you and your friends coming back again .
by A traveller
Posted Jan. 16, 2017 on Hotels
by A traveller
Posted Oct. 28, 2016 on Hotels
No wardrobe. Location is nice. Waiters are friendly.
by IACOVOS
no good
Posted Nov. 3, 2015 on Hotelsvery bad the breakfast ,no English channel at all ,60 channels chineese
by David from London
Simple but functional hotel in great location
Posted Jul. 8, 2015 on HotelsThis hotel is in a very central location near to two underground lines. It is in a local neighbourhood so for those looking to see the real Guangzhou I can definitely recommend it.
The hotel itself is fine typical Chinese 4 star (international 3 star). Unfortunately had a smoking room so the floor was covered in cigarette burns - that said it was clean enough.
Staff were very friendly and helped us with directions when we needed it.
by Lim from Singapore
Generally Good Stay
Posted May 22, 2015 on HotelsVery convenient for business as it directly can directly access the shops in hualin areas. Room wise need to improve. Water drainage problem.
by A traveller
Terrible
Posted Apr. 26, 2015 on ExpediaDon't stay here...the room information provided to Expedia it's not correct,they offer a room but when you came the room doesn't have a real window.
The staff doesn't speak English ..a big problem in China.
The didn't give us an Invoice at the Check Out..we ask for the invoice but they say that Expedia must give us the Invoice.
by Salvatore from San Juan , Puerto Rico
invent new ways to use bed covers
Posted Apr. 26, 2015 on Hotelsthe hotel crew was nice people but only a few talk english.
the bad matress was a hard to sleep (almost like you were sleeping on wood )
table with a sleeping bag so i think and I use folded bed covers in two to make it thicker and have more cushion that way you can sleep better and get by.
