Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mars 2024
Commentaires de Gestion de l’hôtel
29 mars 2024 par General Manager, Gestion de l’hôtel
Dear Diane,We are very glad you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done! Thank you for your five-star rating, and we hope to have the honor of hosting you again soon here at Beachside Resort Hotel.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 24 mars 2024
Commentaires de Gestion de l’hôtel
13 avr. 2024 par GM, Gestion de l’hôtel
Dear April, It is wonderful to know you enjoyed everything about your time at Beachside Resort Hotel and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warmest Regards,Carla KellyGeneral Manager
par un voyageur
Publié le 10 mars 2024
Commentaires de Gestion de l’hôtel
30 mars 2024 par gm, Gestion de l’hôtel
Dear Carla, It is wonderful to know you enjoyed everything about your time at Beachside Resort Hotel and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warmest Regards,Carla KellyGeneral Manager
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par GM, Gestion de l’hôtel
Dear Carrie, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Warmest Regards,Carla KellyGeneral Manager
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par GM, Gestion de l’hôtel
Dear Jasmine, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our beautiful city. It was our pleasure accommodating you. We hope you will make Beachside Resort Hotel your home away from home whenever your travels bring you to our area.Warmest Regards,Carla KellyGeneral Manager
par un voyageur
2 night stay
Publié le 28 févr. 2024 sur HotelsThe hotel was not the cleanest, the floor had sand all over them. There was garbage from the previous customer behind the door, and on the bathroom toilet. The bathroom door did not latch all the way so it would not fully close AND could not be locked. The sheets on the beds were too small and did not fit the beds, so every morning we woke up on the bare mattress. We talked to front desk and they were really nice. They accommadated all our needs. I would stay here again. We loved the beach access right across the street. Not the best hotel but definately not the worst place i have stayed.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to write a review. We are happy you enjoyed our perfect location, but we apologize that you experienced some oversights in your room. Thank you for pointing out that our team was responsive and corrected some of these issues. We will continue to work hard to deliver outstanding guest service. Thanks again for your comments, and we hope you will choose us again soon. Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Alvaro,Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to see that you had such an enjoyable stay at Beachside Resort Hotel. We'd love to host you again soon!Warmest Regards,Carla Kelly,General Manager
par un voyageur
Ok for the price
Publié le 26 févr. 2024 sur HotelsNice for the price. Great location, close to beaches, coffee, restaurants and shops. No frills but there is a full size fridge and microwave in the room which is handy for drinks and snacks.
Our room wasn’t very clean so make sure to pack cleaning wipes.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing how much you enjoyed our central location and well-equipped accommodations. We are delighted to have provided a great value during your time in Gulf Shores. However, we truly regret if we overlooked a few issues in preparation of the room before your arrival, and we hope you will accept our apologies for any inconvenience this caused. Your feedback is vital in helping us elevate our service, and we will share your comments appropriately. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Warmest Regards,Carla Kelly,General Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The rooms are updated, the pool placement is unique and the beds were comfy. It was convenient to lots of places to eat or shop. It wasn’t as close to the beach as I thought. I didn’t love walking across 4 busy lanes of traffic to the beach access and you can’t see the beach, even from the top floor. We were double booked, I walked in on someone! The next room wasn’t completely clean, the toilet was dirty. I didn’t appreciate the front desk lady questioning me three times and then warning me about the camera system because she didn’t believe that the four of us arrived in one car.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Serena,Thank you for your review of our hotel. We are pleased to know you enjoyed our comfortable accommodations and refreshing pool. We also appreciate knowing where we have room for improvement. Please accept our apologies for any inconvenience you experienced at the front desk and for the issues during your arrival. We will share your feedback with our team, and we hope you will consider a return visit so we can show you our devotion to providing each guest a perfect experience from start to finish.Warmest Regards,Carla Kelly,General Manager
par un voyageur
Budget friendly Hotel
Publié le 26 févr. 2024 sur HotelsGood budget friendly hotel. Good for weekenders. Quick check in and check out.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Frederick,It is nice to learn how much you enjoyed our seamless service at the front desk and that you found our hotel to be a great value. Thank you for recommending Beachside Resort Hotel to future travelers! We hope to welcome you back soon for another enjoyable stay. Warmest Regards,Carla Kelly,General Manager
