Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mai 2024
Commentaires de Gestion de l’hôtel
1 juin 2024 par General Manager, Gestion de l’hôtel
Dear James, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express & Suites Gulf Shores, and we look forward to welcoming you back soon.Best Regards, Uday Singh, MBAGeneral Manager
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par General Manager, Gestion de l’hôtel
Dear Edward, It is wonderful to know you enjoyed everything about your time at Holiday Inn Express & Suites Gulf Shores and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Best Regards, Uday Singh, MBAGeneral Manager
par un voyageur
Publié le 11 mars 2024 sur Expedia
Great Stay Will Definitely Book At This Hotel Again .
Commentaires de Gestion de l’hôtel
11 mars 2024 par General Manager, Gestion de l’hôtel
Dear Keirra, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We also think that our ideal location, combined with upscale amenities and service, make Holiday Inn Express & Suites Gulf Shores an excellent choice. We appreciate you sharing your feedback and love knowing you will return soon. Thank you once more.Best Regards, Uday Singh, MBAGeneral Manager
par un voyageur
Publié le 10 mars 2024 sur Expedia
Always nice
Commentaires de Gestion de l’hôtel
11 mars 2024 par General Manager, Gestion de l’hôtel
Dear Patricia, Thank you for making Holiday Inn Express & Suites Gulf Shores your home away from home! It is wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We look forward to seeing you again soon.Best Regards, Uday Singh, MBAGeneral Manager
par un voyageur
Publié le 10 mars 2024 sur Expedia
Staff was friendly and courteous.
Commentaires de Gestion de l’hôtel
11 mars 2024 par General Manager, Gestion de l’hôtel
Dear Daniel, Thank you for acknowledging our outstanding service at Holiday Inn Express & Suites Gulf Shores. We are committed to providing an exceptional experience for every guest, and we are thrilled we exceeded your expectations. We hope to see you again soon!Best Regards, Uday Singh, MBAGeneral Manager
par un voyageur
Publié le 5 mars 2024 sur Expedia
I really enjoyed staying at this hotel! Melissa was the desk clerk who checked us in, and she was amazing! She was so friendly and polite, and seemed liked she loved her job. The bed was one of the most comfortable beds i have slept in at a hotel. The breakfast was good, as well. However, I was disappointed when i didn't see a waffle maker and the pancake machine was broken.
Commentaires de Gestion de l’hôtel
6 mars 2024 par General Manager, Gestion de l’hôtel
Dear Lakesha, Thank you for taking the time to share your experience at Holiday Inn Express & Suites Gulf Shores. We are delighted to hear that you enjoyed your stay and appreciate your positive comments about Melissa. We will make sure to pass along your compliments to her. We are glad to hear that you found the bed to be one of the most comfortable at a hotel and that you enjoyed the breakfast. However, we regret your disappointment regarding the absence of a waffle maker and the broken pancake machine. Your feedback is valuable, and we share these issues to ensure a better experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay.Best Regards, Uday Singh, MBAGeneral Manager
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear John, Thank you for the generous rating of Holiday Inn Express & Suites Gulf Shores. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Best Regards,Uday Singh, MBA,General Manager
par un voyageur
Publié le 29 févr. 2024 sur Expedia
We enjoyed our stay at the Holiday Inn Express.
Commentaires de Gestion de l’hôtel
1 mars 2024 par General Manager , Gestion de l’hôtel
Dear Thomas, It was a pleasure to read your fantastic review of Holiday Inn Express & Suites Gulf Shores. We are delighted you enjoyed every aspect of your stay with us. Thank you again for being our guest; we look forward to your next visit!Best Regards, Uday Singh, MBAGeneral Manager
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Walls in the bathroom needed to be patched and painted. There were holes in the side of the plasterboard that should’ve been filled.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Matthew, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. Please rest assured that we will take appropriate measures to address these concerns. We understand your frustration and appreciate your patience. We are wholly committed to regaining your trust and confidence, and we welcome the opportunity to prove ourselves again as your trusted hotel while in the area.Best Regards, Uday Singh, MBAGeneral Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
clean and quiet, very nice stay
Commentaires de Gestion de l’hôtel
28 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Scot, Thank you for evaluating your recent experience at Holiday Inn Express & Suites Gulf Shores. We are pleased to know we exceeded your expectations and appreciate you mentioning our clean and comfortable property. It was a pleasure having you here, and we look forward to welcoming you again.Best Regards,Uday Singh, MBA,General Manager
