Note fondée sur 179 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Excellent
Commentaires de Gestion de l’hôtel
10 mars 2024 par Mallika Chugh Manager Marketing Communication, Gestion de l’hôtel
Dear Sanjay,Thank you for your kind feedback! We're thrilled to hear that you had an excellent experience with us.We truly appreciate your support and hope to have the pleasure of welcoming you back soon.Best regards,Mallika Chugh Manager Marketing Communication
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Mallika Chugh Marketing Communication, Gestion de l’hôtel
Dear Pawanpreet, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication
par un voyageur
Publié le 29 déc. 2023 sur Expedia
It was an amazing experience, really happy with hospitality and ambience of the hotel.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Mallika Chugh (Marketing Communications), Gestion de l’hôtel
Dear Harman,Thank you for sharing your wonderful experience with us! We're thrilled to hear that your stay at our hotel was amazing and that you were pleased with our hospitality and ambiance.Providing a delightful experience for our guests is always our priority, and we're glad that we could meet your expectations. Your kind words motivate us to continue delivering exceptional service and maintaining a welcoming atmosphere for all our guests.We hope to have the pleasure of welcoming you back for another amazing experience in the near future. If there's anything specific you'd like during your next visit, please feel free to let us know.Warm regards,Mallika ChughMarketing Communications
par un voyageur de Belmar
Publié le 29 déc. 2023 sur Expedia
Nice place. Familiarity and comfort of a Marriott stay. Centrally located to go to both New Delhi and Agra.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Mallika Chugh (Marketing Communications), Gestion de l’hôtel
Dear Seetha,Thank you for your wonderful review! We're delighted to hear that you found our hotel to be a nice place that offers the familiar comfort of a Marriott stay.Our central location aims to provide convenience for our guests, allowing easy access to both New Delhi and Agra. We're thrilled that this aspect of our location served you well during your visit.Your feedback is greatly appreciated, and we're excited about the opportunity to welcome you back for another comfortable and enjoyable stay. If there's anything specific you'd like or if we can assist with your future reservations, please don't hesitate to reach out.Warm regards,Mallika Chugh Marketing Communications
par un voyageur
Publié le 19 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Mallika Chugh Marketing Communication, Gestion de l’hôtel
Dear Vivek, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication
par un voyageur
Publié le 11 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Mallika Chugh (Marketing Communications), Gestion de l’hôtel
Dear Puneet, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication
par un voyageur
Publié le 5 déc. 2023 sur Expedia
Staff was always there for help
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Mallika Chugh (Marketing Communications), Gestion de l’hôtel
Dear Yankiel, Thank you so much for sharing your positive experience with our staff! We're delighted to hear that our team was able to provide the assistance you needed. Our commitment is to ensure that our customers feel supported and valued, and it's great to know that we met that expectation for you. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your kind words and look forward to serving you again in the future!Warm Regards, Mallika Chugh Marketing Communications
par un voyageur
Publié le 5 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Mallika Chugh (Marketing Communications) , Gestion de l’hôtel
Dear Jinho,Thank you so much for taking the time to share your positive rating! We're thrilled to hear that you had a great experience with us. It's always a pleasure to know that our efforts to provide excellent service are recognized and appreciated.Our team works hard to ensure our guests feel welcomed and have a memorable stay, so your feedback is truly rewarding. If there's anything specific that stood out to you or if you have any suggestions for improvement, we'd love to hear more.We appreciate your support and hope to have the pleasure of welcoming you back in the future. Safe travels and thank you for choosing us. Best regards,Mallika Chugh Marketing Communications
par un voyageur
Publié le 3 déc. 2023 sur Expedia
Hotel is good, staff is great, area is not nice. You must go out in taxi to a specific place.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Mallika Chugh (Marketing Communications) , Gestion de l’hôtel
Dear Jorge, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be good and our staff to be great. Your satisfaction is our priority, and we're glad we could meet your expectations in those aspects.We understand that the location may not be ideal for everyone, and we apologize for any inconvenience this may have caused. We appreciate your honesty in pointing out that you need to take a taxi to reach specific places. Your feedback helps us understand areas where we can improve and enhance our guests' overall experience.If there's anything specific you'd like us to address or if you have additional comments, please feel free to share them with us. We value your input and are committed to making your stay as enjoyable as possible. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm Regards, Mallika ChughMarketing Communications
par un voyageur de Plainview
Publié le 29 nov. 2023 sur Expedia
Good stay. Service during breakfast was not up to me mark, very slow and table was not clean.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Mallika Chugh , Gestion de l’hôtel
Dear Prem,Thank you for sharing your feedback about your recent stay with us at Courtyard By Marriott Gurugram Downtown.We're glad you had an overall good stay; however, we're sorry to hear about the challenges you faced during breakfast. Your comments regarding the slow service and unclean table have been duly noted, and we'll take immediate steps to address these concerns to ensure a more seamless experience for our guests.We appreciate your feedback, which helps us identify areas for improvement. We hope to have the chance to provide you with an enhanced experience during your next visit.Best regards,Mallika Chugh Marketing Communication
