Note fondée sur 81 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Carpet was filthy and beddings old. My dust allergies were activated within 10 minutes of being in the room, indicating poor cleaning. Customer service from reception and management was also terrible. They didn't care to address any of our concerns, and rather, were only fixated on emphasising that there was not going to be any refund for the decision we had made to check out. Either way, we had to check out the same day as it was totally inhabitable and the staff were indifferent to our complaints. There are far much better options in Gurgaon and at more competitive prices than what this hotel offers. Would not recommend anyone to stay here.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Mr MuthoniGreetings!Thank you for choosing us for your stay and for taking out some time for sharing your feedback. At the onset please do accept my sincere apologies for any inconvenience caused during your stay. I sincerely wish If I would have been writing to you in better circumstances. I have taken your feedback constructively about low scores on cleanliness aspect and have already addressed with my team. At the onset, I would request you to give us another opportunity to change your perception about our hotel and to do course correction. With reference to design aspect, I am sure you will understand that we can do little with the same as the hotel is done up to meet immediate needs of our valued patrons. Please do let me know whenever you travel to this part of city and I will be more than happy to look after you along with my team.Thank you and best regards,Gautam Gupta Assistant Front Office Manager
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Mr KyongGreetings!At the onset please do accept my sincere apologies for the inconvenience caused during your stay with us. Holiday Inn Express as a brand are designed to meet immediate need of our most valued patrons. While I have taken your feedback in a constructive manner, I am sure you will understand that we can do little with the design aspect of our Express hotels in the country and outside. We thank you for patronizing us and will be more than happy to see you again in near future. Thank you and best regards,Gautam Gupta Assistant Front Office Manager
par un voyageur
Publié le 17 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear GuestGreetings!At the onset please do accept my sincere apologies for the inconvenience caused during your stay with us. Holiday Inn Express as a brand are designed to meet immediate need of our most valued patrons. While I have taken your feedback in a constructive manner, I am sure you will understand that we can do little with the design aspect of our Express hotels in the country and outside. We thank you for patronizing us and will be more than happy to see you again in near future. Thank you and best regards,Gautam Gupta Assistant Front Office Manager
par un voyageur
Publié le 25 déc. 2023 sur Expedia
At night fire alarm at 12.30 o'clock by somebody mistake we are in terror
par un voyageur de Elk Grove
Publié le 17 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Mr AnilGreetings!At the onset please do accept my sincere apologies for the inconvenience caused during your stay with us. Holiday Inn Express as a brand are designed to meet immediate need of our most valued patrons. While I have taken your feedback in a constructive manner, I am sure you will understand that we can do little with the design aspect of our Express hotels in the country and outside. We thank you for patronizing us and will be more than happy to see you again in near future. Thank you and best regards,Gautam Gupta Assistant Front Office Manager
par un voyageur
Publié le 27 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Mr Nitin Greetings!Thank you for choosing us for your stay and for taking little time for sharing your feedback. I must admit, kind words like these keeps us motivated, we have already shared your motivating feedback with rest of the team. We look forward to welcome you back again in near future. Thank you and best regards,Gautam Gupta Assistant Front Office Manager
par un voyageur
Publié le 20 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Mr RichardGreetings!Thank you for choosing us for your stay and for taking little time for sharing your feedback. I must admit, kind words like these keeps us motivated, we have already shared your motivating feedback with rest of the team. We look forward to welcome you back again in near future. Thank you and best regards,Gautam Gupta Assistant Front Office Manager
par un voyageur de Pune
Publié le 18 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Mr PrashantGreetings!Thank you for choosing us for your stay and for taking little time for sharing your feedback. I must admit, kind words like these keeps us motivated, we have already shared your motivating feedback with rest of the team. We look forward to welcome you back again in near future. Thank you and best regards,Gautam Gupta Assistant Front Office Manager
par un voyageur de Chino
Publié le 17 oct. 2023 sur Expedia
Cost effective!!! Very compact room designed for travelers with less luggages. Free good breakfast buffet, free laundry (equipped with two washers, two dryers, iron, ironing board, tv and chairs). Room is clean and bedding is comfortable. Thanks to Sachin who takes care of the floor. Will definitely stay next time in the area.
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Mr WilliamGreetings!Thank you for choosing us for your stay and for taking little time for sharing your feedback. I must admit, kind words like these keeps us motivated, we have already shared your motivating feedback with rest of the team. We look forward to welcome you back again in near future. Thank you and best regards,Gautam Gupta Assistant Front Office Manager
par un voyageur
Publié le 12 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2023 par Holiday Inn Express Sector 50 , Gestion de l’hôtel
Dear Ms Anjali Greetings!At the onset please do accept my sincere apologies for the inconvenience caused during your stay with us. Holiday Inn Express as a brand are designed to meet immediate need of our most valued patrons. While I have taken your feedback in a constructive manner, I am sure you will understand that we can do little with the design aspect of our Express hotels in the country and outside. We thank you for patronizing us and will be more than happy to see you again in near future. Thank you and best regards,Gautam Gupta Assistant Front Office Manager
