Note fondée sur 102 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Emmanuel35
Publié le 14 avr. 2014 sur Hotels
Commentaires de Gestion de l’hôtel
28 oct. 2022 par Front Office Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to Radisson City Center Gurugram for your recent visit. It is such a pleasure to note your heartfelt compliments for our hotel & its services. We are indeed delighted to know that the services rendered were up to your expectations.It is comments such as yours that inspire us to strive for greater heights of excellence and perfection.Radisson City Center Gurugram looks forward to welcoming you back soon for yet another memorable experience!!Warm Regards,
par un voyageur de Columbia
Publié le 26 févr. 2024 sur Expedia
Not Radisson standard. Spa was terrible. Dispute between the staff was shared with customer. Their credit card swipe did not work. They did not have change to return. Property needs to be refurbished.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Kapil, Gestion de l’hôtel
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your feedback regarding your recent visit to our property. Your insights are incredibly valuable to us as they provide us with an opportunity to identify areas for improvement and enhance the overall guest experience.Please accept our sincere apologies for any shortcomings you experienced during your stay. Rest assured, your feedback has been carefully reviewed by our team, and we are taking immediate steps to address the issues you have raised. Our goal is to ensure that each guest has a pleasant and memorable experience with us, and we are committed to making the necessary improvements to achieve this.We genuinely appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the future. Please be assured that we will do everything in our power to exceed your expectations and provide you with the exceptional service you deserve.Thank you once again for bringing these matters to our attention. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us.Warm Regards,Kapil Yadav Front Office Manager Radisson City Center, Gurugram
par un voyageur
Publié le 18 févr. 2024 sur Hotels
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Staff is very cooperative and helpful, breakfast buffet was good and has lots of Indian and International cuisine options, Anita at Front desk was very helpful, she took care of issue , because my flight was late and even after checkout, she offer help to deposit my luggage while I go for sightseeing in Delhi
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Kapil, Gestion de l’hôtel
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards, Kapil YadavFront Office Manager
par un voyageur
Publié le 5 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Kapil, Gestion de l’hôtel
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil YadavFront Office Manager
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Kapil, Gestion de l’hôtel
Dear Guest,Greetings from Radisson City Center, Gurugram!Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil YadavFront Office Manager
par un voyageur
Publié le 16 nov. 2023 sur Expedia
par un voyageur
Publié le 3 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 nov. 2023 par Vagisha, Gestion de l’hôtel
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards,Kapil Yadav Front Office Manager
par un voyageur
Publié le 14 oct. 2023 sur Hotels
Check-in was difficult as they didn't find my booking. Then they could not give me room with double bed. The room was not so good. The only good thing was the biryani in the restaurant.
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Kapil Yadav, Gestion de l’hôtel
Dear Guest, Thank you for letting us knows about the feedback that you experienced during your recent visit to our property. Reviews like these allow us to address areas of improvement. We apologize for not meeting up with your expectations. Your valuable feedback has been shared with the team and corrective measures as necessary are being instituted. Guest satisfaction is our No. 1 priority here at Radisson and we look forward to your future visit and assured you of our best services at all times.Warm Regards,Kapil YadavFront Office Manager
par un voyageur
Publié le 2 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Vagisha, Gestion de l’hôtel
Dear Guest, Greetings from Radisson City Center, Gurugram! Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the Radisson City Center, Gurugram and I am happy to read from your comments that you very much enjoyed your evening.We look forward to welcoming you back again soon. Warm Regards, Kapil YadavFront Office Manager
