Ratings based on 58 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 25, 2020 on Expedia
Great location. A shopping mall right beside it. Was extremely convenient. Loved the hotel.
Comment from Hotel Management
Nov. 26, 2020 by Eden Yu, Hotel Management
Dear Guest, thank you for choosing to stay at Citadines Intime City Hangzhou during your recent visit to Hangzhou China. We were delighted to have you stay with us and appreciate you’re staying experience sharing with us. We are happy to have met your expectations in service and quality standards. We look forward to seeing you again in Hangzhou.
by A traveller
Comfortable and Clean Rooms, Convenient
Posted Apr. 27, 2019 on HotelsThis was my second time at Citadines Intime City Hangzhou. The room is clear and comfortable, with simple cooking facilities. Location is right next to Intimen City where you can shop and have your meals
Comment from Hotel Management
Jun. 13, 2019 by Eden Yu, Hotel Management
Dear Guest, thank you for choosing to stay at Citadines Intime City Hangzhou during your recent visit to Hangzhou China. We were delighted to have you stay with us and appreciate you’re staying experience sharing with us. We are happy to have met your expectations in service and quality standards. We look forward to seeing you again in Hangzhou.
by A traveller
Posted Mar. 26, 2019 on Hotels
Comment from Hotel Management
Mar. 29, 2019 by Eden Yu, Hotel Management
尊敬的宾客，非常感谢您选择入住雅诗阁旗下杭州馨乐庭银泰城服务公寓并分享您的入住体验。您的满意是我们最大的荣幸，我们会不断的努力，为您提供更加舒适、如家般温暖的居住体验，同时期待着您的下次光临。
by A traveller
Posted Feb. 25, 2019 on Hotels
Comment from Hotel Management
Mar. 3, 2019 by Eden Yu, Hotel Management
尊敬的宾客，非常感谢您选择入住雅诗阁旗下杭州馨乐庭银泰城服务公寓并分享您的入住体验。您的满意是我们最大的荣幸，我们会不断的努力，为您提供更加舒适、如家般温暖的居住体验，同时期待着您的下次光临。
by A traveller
Posted Nov. 26, 2018 on Hotels
Comment from Hotel Management
Dec. 1, 2018 by Eden Yu, Hotel Management
尊敬的宾客，非常感谢您选择入住雅诗阁旗下杭州馨乐庭银泰城服务公寓并分享您的入住体验。您的满意是我们最大的荣幸，我们会不断的努力，为您提供更加舒适、如家般温暖的居住体验，同时期待着您的下次光临。
by A traveller
Posted Nov. 5, 2018 on Expedia
The property is located next to a large shopping mall with many good restaurants. The room is nice and clean. The only disadvantage is the lack of public transport and the nearest metro station is about 10-15 minutes away by walking.
Comment from Hotel Management
Nov. 7, 2018 by Eden Yu, Hotel Management
Dear Guest, thank you for choosing to stay at Citadines Intime City Hangzhou during your recent visit to Hangzhou China. We were delighted to have you stay with us and appreciate
you’re staying experience sharing with us. We are happy to have met your expectations in service and quality standards. We look forward to seeing you again in Hangzhou.
by A traveller
Posted Oct. 24, 2018 on Expedia
Large and clean rooms. Feel welcomed when you are in the room.
Comment from Hotel Management
Nov. 7, 2018 by Eden Yu, Hotel Management
Dear Guest, thank you for choosing to stay at Citadines Intime City Hangzhou during your recent visit to Hangzhou China. We were delighted to have you stay with us and appreciate
you’re staying experience sharing with us. We are happy to have met your expectations in service and quality standards. We look forward to seeing you again in Hangzhou.
by Calvin
Posted Jan. 2, 2018 on Hotels
Comment from Hotel Management
Jan. 16, 2018 by Linda.ZHOU, Hotel Management
Dear Guest, thank you for choosing to stay at Citadines Intime City Hangzhou during your recent visit to Hangzhou China. We were delighted to have you stay with us and appreciate your staying experience sharing with us. We look forward to seeing you again in Hangzhou.
Recommended
for Everyoneby A traveller from Seattle
very nice hotel.. half hour bus ride to West Lake
Posted Oct. 4, 2017 on ExpediaThis hotel is a little out of the way but right in the biggest shopping center I ever saw.. The apartment was snug and cozy with our own frig, stove and dishes. We had a great time.
Comment from Hotel Management
Nov. 15, 2017 by Linda.Zhou, Hotel Management
Dear Guest, thank you for choosing to stay at Citadines Intime City Hangzhou during your recent visit to Hangzhou. At the outset. We were delighted to have you stay with us and appreciate your staying experience sharing with us. We look forward welcoming you once again in one of our property.
Recommended
for Everyoneby A traveller
Nice Hotel
Posted Mar. 17, 2017 on Expedia
Pros: room great, toilet is big and clean.
Cons: location of hotel not ideal.
Location: location not ideal. Surrounding nothing expect residential block. nothing good to eat expect in the shopping mall
Citadines Intime, Hangzhou has most of the thing traveller asked for. Room is good and big. comes with fully function kitchen . A little difficult to locate since I arrived late at night. Hotel is part of a huge shopping Mall. I walked around the mall during the day almost empty but it alive on weekend.
Bad point is the location. No train station and taxi. need frontdesk to help call for taxi booking.
The room price included only one breakfast which I think I would prefer doing without with a cheaper room rate. Breakfast per pax about USD10 I think
Comment from Hotel Management
Apr. 1, 2017 by Linda.Zhou, Hotel Management
Dear Guest, thank you for choosing to stay at Citadines Intime City Hangzhou during your recent visit to Hangzhou China. We were delighted to have you stay with us and appreciate your staying experience sharing with us. We are close to Xixi Wetland National Park and Great Tunnel but a little away from other sightseeing area.sometimes it's difficult to call taxi at the rush hour,but we can call the taxi for you . We look forward to seeing you again in Hangzhou.
