Note fondée sur 50 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
75 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de la reunion

Hôtel neuf , bien placé , loins du bruit

Publié le 24 sept. 2018 sur Expedia
L’hotel Est neuf , bien équipé Petit déjeuner excellent , bon service Personnel agréable
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
Beautiful room and extremely comfortable bed. Very nicely furnished and laid-out. Very good service and excellent breakfast. Lovely hotel in a good position. A place of cool calm in a noisy, bustly city. Hanoi can be quite a headache in some ways, and a lovely hotel to retreat to is crucial.
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
Hotel was beautiful,centrally location,service by the staff was excellent. Breakfast was included. Rooms were roomy and clean and beautiful. Anything you wanted the staff was there to make sure you got it! I can’t say enough about the service from everyone at the Grand Cititel,we will be back next year and stay at here.
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
I loved this hotel! The decor, cleanliness, location and food were all terrific. But it was the service that impressed me the most! Everyone behind the desk or serving food was so kind, friendly and helpful! They were even gracious enough to help me practice my Vietnamese with them! I’d like to especially thank Mr. Duoc for their excellent service and kindness!
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
The rooms were very comfortable and the ensuite bathrooms both contained the walk-in showers. The beds were extremely comfortable as were the pillows. Toiletries were provided. Tea and coffee facilities were provided in the rooms. The WIFI was good and the rooms were quiet. I had the full breakfast, which was reasonable without being marvellous & there was plenty of space in the room.
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
Clean and comfortable hotel in an excellent location. You can walk absolutely everywhere. Central in the busy city of Hanoi. Breakfasts were extensive in selection and food was delicious. The staff were lovely and we're willing to help with queries. Would absolutely return.
5 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
This is the first time I am staying at this hotel. I was very impressed with the room and the hotel decoration. It is very beautiful. I had breakfast in the morning and the food is excellent. I will definitely be back soon and stay longer. This way I would be able to enjoy the hospitality of the hotel and give better feedback.
5 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
A lovely hotel in a great location close to the old town of Hanoi. The room was well appointed, though the only negative was the slightly unusual layout with a very large arm chair blocking my side of the bed. Our breakfast was included and was a mix of buffet and a la carte options.
5 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
Super nice hotel super well situated in the city. Many walking places to go. And the service the people amazing. The design of the lobby and the rooms are amazing. The breakfast is pretty good.
5 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
Excellent and comfortable hotel with a decoration constantly renewed following the seasons. Service is impeccable and the breakfast offers a large variety of Vietnamese and western dishes. An amazing place perfect for relaxing after a busy day...