Note fondée sur 61 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
Facilities are okay. It is near small market good to buy fruits.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Bernadia,Thank you very much for staying with us and spending your precious time to leave us your feedback.It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests.Once again, we truly appreciate your comments and we look forward to welcoming you back in near future.
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Aparte de la excelencia en el hotel, el personal de recepción fue excelente en su atención en todo momento.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Juan,Thank you very much for staying with us and spending your precious time to leave us your feedback.It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests.Once again, we truly appreciate your comments and we look forward to welcoming you back in near future.
2 sur 5
par un voyageur

Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Tsuyoshi,Thank you for your review.We apologize that your recent stay did not meet expectations. We appreciate your comments and would like to hear more details from you, if possible, via our contact below: dos@grandvistahanoi.com.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
4 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
ホテルはキレイで部屋も広かったですが、シャワーブースがとても使いづらくて、ドア下の隙間から水が溢れて洗面所まで水浸しになったことがありました。 また繁華街から遠いというところも難点です。すぐ隣にGong chaがあります。 朝食はビュッフェで、いろいろな種類がありました。 ホテルの従業員は日本語は話せないようでしたが、親切で良かったです。
Commentaires de Gestion de l’hôtel
11 mars 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Mayumi,Thank you very much for staying with us and spending your precious time to leave us your feedback.It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests.Once again, we truly appreciate your comments and we look forward to welcoming you back in near future.
5 sur 5
par un voyageur

Publié le 20 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Kotaro,Thank you very much for staying with us and spending your precious time to leave us your feedback.It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests.Once again, we truly appreciate your comments and we look forward to welcoming you back in near future.
5 sur 5
par un voyageur

Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Alexander,Thank you very much for staying with us and spending your precious time to leave us your feedback.It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests.Once again, we truly appreciate your comments and we look forward to welcoming you back in near future.
5 sur 5
par un voyageur

Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Reika,Thank you very much for staying with us and spending your precious time to leave us your feedback.It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests.Once again, we truly appreciate your comments and we look forward to welcoming you back in near future.
2 sur 5
par un voyageur

Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Mr. Yoshiyuki Chiba ,Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and would like to hear more details from you, if possible, via our contact below: e_com@grandvistahanoi.com. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,
5 sur 5
par un voyageur

High quality hotel

Publié le 30 déc. 2023 sur Hotels
I would highly recommend this hotel. It's had very clean rooms very comfortable bed hot water for the shower and good reliable Internet for my video calls for work that I needed to do. The breakfast buffet was great and changed every day Front desk Staff were friendly and spoke fluent English. Swimming pool and exercise room, or adequate to do my daily exercise.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Glenn,Thank you very much for staying with us and spending your precious time to leave us your feedback.It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests.Once again, we truly appreciate your comments and we look forward to welcoming you back in near future.
5 sur 5
par un voyageur de Silver Spring

Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Grand Vista Hanoi Hotel, Gestion de l’hôtel
Dear Atim,Thank you very much for staying with us and spending your precious time to leave us your feedback.It's our pleasure to hear that you have enjoyed your stay with us and we have passed your compliments to our staffs. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests.Once again, we truly appreciate your comments and we look forward to welcoming you back in near future.