Note fondée sur 173 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
3,6 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Première expérience dans un Sleep pod et c’etat parfait pour les qq heures que nous avions afin de se reposer!
Commentaires de Gestion de l’hôtel
26 janv. 2024 par VATC Sleeppod Team, Gestion de l’hôtel
Dear Ms NancyThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Tran ThomCustomer Service Manager
par un voyageur
Pratique mais onéreux
Publié le 22 févr. 2019 sur HotelsTrès pratique lorsque l'on est bloqué en transit sur Hanoi, pour plusieurs heures. Personnel très chaleureux et compétant. Par contre assez bruyant et assez onéreux pour le pays et l'espace de la chambre.
par un voyageur
Publié le 30 nov. 2018 sur Expedia
Trés pratique lorsque vous avez une nuit de transit entre deux vols. Évite de quitter l’aéroport pour quelques heures seulement.
S’il y aurait une douche commune celà serait super.
par un voyageur
Pratique pour arrivée de nuit
Publié le 3 mars 2018 sur Expedia
Contre : Double publique
Endroit tranquille, petit et propre.
Point négatif pas de toilette, on utilise les toilette publique qui sont à deux pas, mais aucune douche disponible.
Commentaires de Gestion de l’hôtel
6 mars 2018 par VATC SleepPod, Gestion de l’hôtel
Dear Valued Guest,
Thank you so much for sharing your experiences with VATC SleepPod for your recent stay in Noi Bai Airport, Hanoi, Vietnam. We are very happy to hear your positive words about VATC SleepPod’s services. VATC SleepPod expresses sincere gratitude for your stay with us as well as your rating score on this site. However, we are also sorry to hear that your satisfaction had not been perfect yet. Thanks to all your review, we believe that our service will be improved better in the future to ensure that our next guests will have a good sleep before their flights and experience the best quality service. We hope that VATC SleepPod will be always a good choice for you and best recommendation you give to your friends for a hotel at Noi Bai Airport, Hanoi, Vietnam. We hope you have a chance to come back for another visit! Best regard,
Recommandé
pour Escapade avec des amispar un voyageur
Publié le 11 févr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2018 par VATC SleepPod, Gestion de l’hôtel
Dear Valued Guest,
Thank you so much for sharing your experiences with VATC SleepPod for your recent stay in Noi Bai Airport, Hanoi, Vietnam. We are very happy to hear your positive words about VATC SleepPod’s services. VATC SleepPod expresses sincere gratitude for your stay with us as well as your rating score on this site. However, we are also sorry to hear that your satisfaction had not been perfect yet. Thanks to all your review, we believe that our service will be improved better in the future to ensure that our next guests will have a good sleep before their flights and experience the best quality service. We hope that VATC SleepPod will be always a good choice for you and best recommendation you give to your friends for a hotel at Noi Bai Airport, Hanoi, Vietnam. We hope you have a chance to come back for another visit! Best regard,
par un voyageur
Publié le 18 mars 2024 sur Expedia
Very convenient when you have an early flight out in the morning or even noon
Commentaires de Gestion de l’hôtel
23 mars 2024 par VATC Sleeppod team, Gestion de l’hôtel
Dear Ms/Mr NicholasThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Tran ThơmCustomer Service Manager
par un voyageur
Publié le 18 mars 2024 sur Expedia
壁が薄いので音が気になることがある。トランジットなどには便利。荷物を置く場所があまりない。
Commentaires de Gestion de l’hôtel
23 mars 2024 par VATC Sleeppod team, Gestion de l’hôtel
Dear Ms/Mr HirokoThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Tran ThomCustomer Service Manager
par un voyageur
Publié le 14 mars 2024 sur Expedia
It was just a bed in a cubicle. There weren’t any bathrooms in the facility. I had to use the public airport bathroom. Very efficient & friendly attendant.
Commentaires de Gestion de l’hôtel
23 mars 2024 par VATC Sleeppod team, Gestion de l’hôtel
Dear Ms/Mr Rolly, Thank you so much for sharing your experiences with VATC SleepPod for your recent stay in Noi Bai Airport, Hanoi, Vietnam. We are very happy to hear your positive words about...... It means alot to us because our main priority is to make our customers feel comfortable.On the other hand, we regret that that you experienced some issues during ... and that made your stay less enjoyable. We will definitely take into account your comment because it helps us to improve our services and maintain the highest levels of customer satisfaction.It is our sincerest hope to have the opportunity to welcome you back in the future for an exceptional stay.Best regard, Tran ThomCustomer Service Manager
par un voyageur
少し値段は高めですが
Publié le 12 mars 2024 sur Hotels深夜到着便や早朝出発便を利用するときに重宝します。空港内でも以外に静かで清潔だし寝るだけなら何の問題もありません。
トイレは近くの空港のトイレを使い、歯ブラシ、水、お菓子などが置いてあります。
スタッフも親切でした。
Commentaires de Gestion de l’hôtel
23 mars 2024 par VATC Sleeppod team, Gestion de l’hôtel
Dear Ms/Mr HiroshiThank you very much for writing such a lovely review about your stay at VATC SleepPod. On behalf of the staff and management of VATC SleepPod we would like to express our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you.We look forward to welcoming you back to VATC SleepPod in near future. With warmest wishes as always!Your sincerely,Tran ThomCustomer Service Manager
par un voyageur
Publié le 13 févr. 2024 sur Expedia
There was no shower booth nor toilet.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par VATC Sleeppod team, Gestion de l’hôtel
Dear Ms/Mr ToshiThank you so much for supporting us and taking the time to share your kind comments. We were very happy to hear your positive feedback by giving us .... points for our sleep pod service. Thats all put smiles on our faces for the rest of the day. However, we are also sorry to hear that your satisfaction had not been fully met yet because of the bathroom facility. For background, there were no plans for a room hire service inside any of the airports in Vietnam until our sleep pods were installed and available for use back in 2014. Unfortunately, there was no space that we could rent and set up an independant bathroom facility for our guests use near to the pods. Whilst the pods are very convenient and comfortable, regretably they cannot have a bathroom service. We apologize for any inconvenience caused in your last stay, but we are now trying to make our service better. We hope in the future, the airport authority will make some renovations and so that we can have space to provide a bathroom service dedicated to our valuable guests. We’d love to have you back anytime, and please tell your friends about us. You can always keep up to date with special offers and events over on our Facebook page. Thank you!Yours sincerelyTran ThomCustomer Service Manager
