Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 avr. 2023 sur Expedia
Loin de tout
Commentaires de Gestion de l’hôtel
7 avr. 2023 par M, Gestion de l’hôtel
Dear Marc,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
par un voyageur
Good place to stay for a night.
Publié le 14 nov. 2022 sur HotelsRoom was clean and freshly remodeled. Breakfast was not great (a coffee and a mini donot, that's it).
Commentaires de Gestion de l’hôtel
16 nov. 2022 par Management Team, Gestion de l’hôtel
Dear Isabelle,We appreciate you reviewing your stay with us. Please accept our sincere apologies for we failed to meet your expectations. We deeply regret the inconvenience you faced, and we will do all necessary course corrections at the earliest to ensure no other guest experiences the same. We have set high standards for hospitality, and we will see to it that your future stays are completely up to the mark. Having said that, we sincerely hope you will give us another chance in the future to serve you even better.Regards,
par un voyageur
Won’t stay here again
Publié le 16 mars 2024 sur HotelsHVAC not working at all. Very spartan room. Clean enough to be ok. The “breakfast”consisted of packaged small donuts and mini muffins. Nothing else.
Definitely not stay at this property again.
Commentaires de Gestion de l’hôtel
22 mars 2024 par M, Gestion de l’hôtel
Dear Rich,Thank you for sharing your feedback with us. We appreciate hearing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better.Sincerely,Management Team
par un voyageur
Disappointed- linens old stained and dirty
Publié le 16 mars 2024 sur HotelsBeds and room were clean enough. Pillows were dirty and gross. Pillows themselves were stained and dirty, plus pillowcases, 2 out of 6 were stained and dirty.
Towels the same, old, dingy, threadbare some and a few even stained. Afraid to use them on face and stuff.
Says continental breakfast but only had only hostess mini donut packages
Commentaires de Gestion de l’hôtel
22 mars 2024 par M, Gestion de l’hôtel
Dear Danielle,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team
par un voyageur
Great choice for stop off 95
Publié le 12 mars 2024 sur HotelsVery comfortable and clean hotel room with mini fridge and microwave. Towels were a little thin and basic, but bed linens were comfortable. No coffee in room, but basic toiletries like shampoo, conditioner, and lotion were available.
Commentaires de Gestion de l’hôtel
15 mars 2024 par M, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests and we have noted your concerns with towels and coffee. Rest assured these will be taken care of. On that note. we hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soon!Best regards,Management Team
par un voyageur
Publié le 4 mars 2024 sur Expedia
Property was absolutely horrible. Bedding torn and soiled. After checkin I left I was afraid of catching something
Commentaires de Gestion de l’hôtel
8 mars 2024 par M, Gestion de l’hôtel
Dear James,We are disheartened to know that your recent stay with us was not up to the mark. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par M, Gestion de l’hôtel
Dear Laquintis,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par M, Gestion de l’hôtel
Dear Andrew,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
par un voyageur
Publié le 17 févr. 2024 sur Expedia
The front desk staff was very knowledgeable and helpful
Commentaires de Gestion de l’hôtel
21 févr. 2024 par M, Gestion de l’hôtel
Dear Anthony,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards, The Management Team
par un voyageur
Motel not hotel
Publié le 21 janv. 2024 sur HotelsWe didn't expect it to be a motel. It had some updates but overall pretty old.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par M, Gestion de l’hôtel
Dear Lucille, We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team
