Ratings based on 307 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
82% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 1, 2024
The front desk staff were very friendly & helpful. It was nice & convenient place to stay.
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 8, 2024 on Hotels
4 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
The staff was great, and our room was clean. The only minute area that was inconvenient was that breakfast wasn't until 7am. We choose Holiday Inn Expresses for what they offer and are very pleased. For us we are chasing sporting activities that our kids are involved in and usually it's up at 6am and out the door by 7am. With a 7am breakfast we had to purchase breakfast offsite. It's an added cost that we generally don't have when choosing a Holiday Inn Express.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 9, 2024 on Hotels
The outlets in the lamp didnt work they were sparking but the room was very clean
Comment from Hotel Management
Feb. 9, 2024 by Matt, Hotel Management
Keith thank you for letting us know about the lamp in the room. We will check that right away. I am glad you enjoyed the rest of your stay.
4 out of 5
by A traveller

Posted Feb. 6, 2024 on Expedia
The staff was great. Breakfast was awesome as is the breakfast attendant. Someone ran at all hours above us and the smell of marijuana on our floor was bad. But overall we enjoy the Holiday Inn in Hastings.
Comment from Hotel Management
Feb. 9, 2024 by Matt, Hotel Management
Ruth thank you for responding to our survey. I am glad you enjoyed your stay and enjoyed the breakfast. I do apologize for the smell of marijuana in the hallways. We are a non-smoking facility, but people still break the rules. We do our best to stop it when notified. We hope to see you again!
5 out of 5
by A traveller

Posted Feb. 4, 2024 on Hotels
Came into town for Baby shower, everyone at hotel was so friendly! Would definitely recommend
Comment from Hotel Management
Feb. 5, 2024 by Hanne F., Hotel Management
Hello Cheryl,Thank you so much for the wonderful review!See you soon!
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Great hotel
Comment from Hotel Management
Feb. 5, 2024 by Hanne F., Hotel Management
Hello Rebekah!Thank you so much for your review!See you soon!
1 out of 5
by A traveller

Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Hanne F., Hotel Management
Hello Tony,I am so sorry if your stay did not go as planned, I was hoping I can get feedback from you. I hope you will give us another try.
4 out of 5
by A traveller

Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 10, 2024 by Matt, Hotel Management
Thank you for taking the time to fill out the survey James. We hope next time we can earn a 10 from you.