Note fondée sur 135 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2024 sur Expedia
Really nice spot in the centre of the lovely little village of Cuckfield, the staff were really friendly and accommodating and the room we stayed in had a lot of nice character. The meal was really excellent and we were cared for to the nth degree. The spa facilities were pretty standard but everything you'd expect was there including a coffee machine to make a whole array of nice coffee drinks.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
par un voyageur
Wonderful time
Publié le 29 janv. 2024 sur HotelsWe had such a wonderful time!!!
par un voyageur
Publié le 28 janv. 2024 sur Expedia
par un voyageur
A very relaxing break
Publié le 6 janv. 2024 sur HotelsWe have stayed previously but this was our first time staying above the spa.
The room was fantastic. Great views, very comfortable bed, very clean and spacious. The service from all the staff we encountered was excellent, couldn’t have been more helpful.
Restaurant food was delicious.
Massage and facials were also excellent.
We have come away feeling very relaxed.
par un voyageur
Lovely hotel- not very family friendly
Publié le 5 janv. 2024 sur HotelsThe check in was very easy, the hotel was clean and nicely decorated. Unfortunately te spa (jacuzzi) was broken so we could not use it. We use the rest of the facilities but we discovered that children are only allowed 2 hours of the entire day!
The restaurant did not have children’s menu, however they offered to do sausages and mash or burger however as our daughter is vegetarian we had to go and look for a restaurant.
The worst thing was the inflatable bed they put in the bedroom for our daughter, which what you expect if you are glamping and not in a manor hotel well over £300 a night! Very disappointed, we had a terrible night sleep because of this as our daughter could not sleep.
par un voyageur
Publié le 28 déc. 2023 sur Expedia
One night spa stay post Christmas we were hoping for a relaxing break.
The room 'Master' suite was absolutely beautiful and part of the old building. It was also decorated for Christmas which was a lovely touch. This was the highlight of our trip sadly it was downhill from here.
The jacuzzi and outdoor hot tub were not working. With rainy cold weather we were looking forward to this and we're very disappointed. There was no offer of compensation for this which ruled our half the spa. The pool was nice but 5 mins into our swim was full of children who were loud and splashing, if the hot tub had been working we could have escaped outside.
Our treatments which were 1hr massages only lasted 40 minutes. They included a consultation and time to get undressed. We arrived 20 mins early so we could avoid this and for £130 per massage felt completely ripped off.
Dinner was very average and overpriced. The only dish we fancied on a £69 menu had a £10 supplement. The meal with a bottle of wine cost us over £200. I was astonished and again disappointed.
The bar had no atmosphere no music or staff.
Breakfast was OK.
Overall a 1 night stay for use of a basic pool and average meal cost over a thousand pounds. I have no problem paying this for something special with great food and service but this trip fell very short
par un voyageur
Publié le 20 déc. 2023 sur Expedia
par un voyageur
Publié le 11 nov. 2023 sur Expedia
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Lovely country retreat. Hotel is well kept, clean and has all the amenities you need. Lovely restaurant serving good quality food and most of all staff are super friendly and professional.
