Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2023 par Ashleh Sosa General Manager, Gestion de l’hôtel
Thank you for the review, we greatly appreciate the feedback.
par un voyageur
Good
Publié le 15 juin 2021 sur HotelsVery good location. The staff is very friendly except the lady ( duty manager at the reception on Saturday june 12th.) She was rude, impolite and not professional.
Overall I recommend this hotels.
Commentaires de Gestion de l’hôtel
17 juill. 2021 par Best Western Plus-Holland Michigan, Gestion de l’hôtel
Thank you for your review. We are thrilled to hear that you enjoyed the Holland area and attractions around the city.
Please consider us for your upcoming trips to the area. We are your home away from home. I am also very pleased to read that my staff made you feel like family. Our goal is to make every guest feel the home away from home feel.
Thank you
par un voyageur
Hôtel fonctionnel et calme
Publié le 17 août 2018 sur HotelsSitué en périphérie de Holland dans une zone commerciale, l’environnement de l’hôtel est quelconque et sans intérêt mais soigné. L’accès au centre de Holland est facile et rapide. Chambres spacieuses et très propres. Personnel très agréable et prêt à rendre service .
Petit déjeuné américain ....proposant un bon choix
Commentaires de Gestion de l’hôtel
25 août 2018 par Tish J, Gestion de l’hôtel
Dear Dufour,
Thank you for leaving a review of your stay. I am glad to see you enjoyed your time with us and our surrounding attractions.
Warmest regards,
Tish J
Guest Relations Manager
Best Western Plus Holland Inn & Suites
par un voyageur
Publié le 28 mars 2024
I had read good reviews when I booked this so I thought this was going to be a nice stay. The room was dirty - stuff wiped on the walls, the pullout bed was disgusting, the towels in the bathroom were stained and had hairs in them. One of the queen beds is broken and slanted to one side. The floors don’t look like they have been vacuumed. Yuck. Extremely disappointing- especially since it was more expensive than some others next door that look a ton nicer in person.
Commentaires de Gestion de l’hôtel
31 mars 2024 par Doug Pollock General Manager, Gestion de l’hôtel
Thank you for taking the time to write a review, we appreciate the feedback. We do apologize that your stay with us was less than ideal, and will be using your review as a training tool to ensure that no future guests have a similar experience.
par un voyageur
Publié le 24 mars 2024
par un voyageur
Great place overall.
Publié le 19 févr. 2024 sur HotelsGreat place to stay for the night, no complaints other than their breakfast was a little lacking. ( No waffles, yogurt and very limited bread selection).
Commentaires de Gestion de l’hôtel
9 mars 2024 par Ashleh Sosa General Manager, Gestion de l’hôtel
Thank you for the review, we appreciate the feedback. We would like to apologize that our breakfast did not meet and exceed your expectations.
par un voyageur de Holland
Publié le 18 févr. 2024 sur Expedia
I stay at this property often, me and my partner love the how friendly the staff is and how clean the rooms are but this stay was the worst ever! Shortly after getting checked in the the room while me and my partner were both changing someone entered our room, apparently the front desk assigned our room to someone else just after 30 minutes of us being there. After that we left out for the day and came back to the room and our room keys didn't work so we had to go all the way down to the front desk and get new keys. When we laid down for bed we noticed that a couple of the pillows had brown stains.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Ashleh Sosa General Manager, Gestion de l’hôtel
Thank you for taking the time to write a review, we appreciate the feedback. On behalf of the entire staff we would like to apologize for the poor experience you had this time at our facilities. We will use your review as a training tool to ensure that this does not happen to any other guests in the future.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Great room for the price. Will stay here again.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Ashleh Sosa General Manager, Gestion de l’hôtel
Thank you for the review, we appreciate the feedback.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Ashleh Sosa General Manager, Gestion de l’hôtel
Thank you for the review.
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Ashleh Sosa General Manager, Gestion de l’hôtel
Thank you for the review.
