Note fondée sur 969 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
small rooms but good service
Publié le 25 juill. 2018 sur Expediaour superior room was small with little options for clothing storage and luggage had to be kept out on the floor but it (the room) had everything we needed in terms of amenities and equipment. service staff were very friendly and accommodating, always opening doors and greeting guests, and lending umbrellas for the rain.
Commentaires de Gestion de l’hôtel
1 août 2018 par Kelvin Tse, Group Hotel Manager, Gestion de l’hôtel
Thank you so much for recommending us! We are glad to know you thoroughly enjoyed your stay.It is nice to know you found our hotel room clean and comfortable. That’s our goal. We will be surely let our guest services team know you appreciated their warm and friendly services as well. Thank you again for your stay and review. We would be honored to welcome you again in the future!
With much appreciation,
Kelvin Tse
Group Hotel Manager
Recommandé
pour Événement personnelpar un voyageur
Publié le 22 mars 2018 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2018 par Grace Cheng, Gestion de l’hôtel
Thank you for sharing your review with us on Hotels.com. We are glad that you have enjoyed the stay and would appreciate if you could share this experience with your family and friends. My team and i certainly look forward to welcoming you back again soon. Regards, Grace Cheng Front Office Manager
Recommandé
pour Tout le mondepar un voyageur
Publié le 6 avr. 2017 sur Expedia
Chambres très s petites mais mignon. Je recommande le secteur.
Commentaires de Gestion de l’hôtel
16 avr. 2017 par Grace Cheng, Gestion de l’hôtel
Thank you very much taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. We are happy to learn that our hotel has fulfilled your expectations. Furthermore, apart from our superior room, we do offers different room sizes for guests' selection to accommodate with different needs and i believed our Guest Services team are more than happy to give you some good recommendation would suit your needs.
Thank you again for your stay and review. We would be honored to welcome you again in the future.
Yours sincerely,
Grace Cheng
Front Office Manager
Recommandé
pour Tout le mondepar un voyageur de Brest
hôtel très agréable, moderne,bien situé.
Publié le 6 janv. 2017 sur Expedia
Pour : Les chambres sont bien conçues, fonctionnelles, très propres, et le personnel jeune est très accueillant.
Contre : installer une ou deux étagères supplémentaires dans la salle de bains
Emplacement : Quartier de Tin Hau, animé, populaire, d'accès facile par le métro et le tramway.
A voir : le temple de Tin Hau, le quartier voisin de Causeway Bay
Hôtel bien situé, très propre, personnel très accueillant.
Commentaires de Gestion de l’hôtel
9 janv. 2017 par Grace Cheng, Gestion de l’hôtel
Thank you for sharing your positive feedback with us on Expedia.com. It is heart warming to know that we have lived up to your expectations in all aspects. Your endorsements on our attentive service and the hotel location are much appreciated. Your positive review will encourage us to keep doing our best at our service while enhancing our products and services to serve you better. Thank you for choosing to stay with us. My team and I look forward to welcoming you back!
Yours sincerely,
Grace Cheng
Front Office Manager
par un voyageur
Cost hotel
Publié le 5 déc. 2016 sur HotelsCheck in was fast. The hotel provide details us with many free extra services like a portable wifi device and a mobile phone. All for free. Bathroom was small but the high water pressure in the shower was wonderful
Commentaires de Gestion de l’hôtel
11 déc. 2016 par General Manager, Gestion de l’hôtel
Thank you for sharing this experience about your recent stay.
We are happy to hear that you had a positive experience and we are delighted to hear that you enjoyed our exclusive Butterfly items which was useful and able to add a great value during your trip in Hong Kong. Your kind words are a great source of motivation for all of us to continue doing our best to make a difference in every stay experience. We would be honored to welcome you again in the future!
With much appreciation,
Grace Cheng
Front Office Manager
par DANIEL de paris
Publié le 17 avr. 2016 sur Hotels
Court séjour pour visite à famille vivant a HKG
Commentaires de Gestion de l’hôtel
25 juin 2016 par Jenny Lam, Gestion de l’hôtel
Thank you very much taking the time to leave your feedback as it helps us continue to deliver an outstanding guest experience. We are more than happy to know that you have thoroughly enjoyed your stay in our hotel. Your support is our great motivation and we look forward to serve you again in the near future.
Regards,
Grace Cheng
Front Office Manager
par Julien de Paris
Hotel bien situé mais chambre trop petite à 3
Publié le 29 mars 2016 sur HotelsLa chambre supérieure est vraiment très petite.
Le lit ne mesure en réalité que 130cm.
Nous avons changé de chambre et avons bénéficié d'une chambre plus grande du fait que notre fille avait des boutons sur le bras au contact de la moquette probablement
Commentaires de Gestion de l’hôtel
11 juin 2016 par Jenny Lam, Gestion de l’hôtel
Thank you for taking the time to share your recent experience with us.
Your feedback is essential in making us improve for each and every stay. Firstly, we are regretful to hear that the room size had fallen short of your expectation. We realized the hotel rooms in Hong Kong are not spacious but the room design is smart and we do pay a lot of effort on the room layout design to maximize the room space. We do have different room types with different room sizes for guests' selection to accommodate with different needs. Furthermore, we are regretful to hear the shortcoming you experienced and i believed our Guest Services Team have taken note of your feedback during your stay, and they have immediately look into addressing this issue with the relevant departments. Please rest assured that the investigation was conducted on the same day morning by expertise to ensure the room is in good condition.
Once again, thank you for your stay and review. My team and i would be a pleasure to personally welcome you back to our improved hotel.
Regards,
Grace Cheng
Front Office Manager
par un voyageur
Publié le 28 janv. 2016 sur Hotels
The hotel is great, especially the location! It's a pity that they don't have a restaurant so they don't provide breakfast... It's not convient when you are travelling for work, having early meetings...
Commentaires de Gestion de l’hôtel
2 avr. 2016 par Jenny Lam, Gestion de l’hôtel
Thank you very much for your feedback regarding your experience during your stay, especially the feedback of the hotel location is greatly appreciated. We will continue to make your next stay a more enjoyable one and look forward to welcoming you back soon.
Yours Sincerely,
Grace Cheng
Front Office Manager
par Jeremie
Publié le 14 janv. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2016 par Jenny Lam, Gestion de l’hôtel
Thank you for rating us on Expedia.com. Your support is our great motivation and we look forward to serve you again in the near future.
Regards,
Grace Cheng
Front Office Manager
Recommandé
pour Tout le mondepar un voyageur de Bretagne
Hôtel tout neuf, très bien situé.
Publié le 22 nov. 2015 sur Expedia
Pour : La propreté, l'absence de bruit (un grand "plus" à Hongkong!), le personnel très professionnel, la proximité du métro et du tram.
Contre : Installer une ou deux étagères dans la salle de bains. Le reste est très bien.
Emplacement : Quartier de Tin Hau, très animé, restaurants et pâtisseries, temple de tin Hau, Victoria Park, Times Square et grands magasins.
Hôtel très agréable, neuf et très bien insonorisé, personnel jeune, très sympathique et très serviable.
Commentaires de Gestion de l’hôtel
23 nov. 2015 par Grace Cheng, Gestion de l’hôtel
Thank you very much for your time to review our hotel. We are glad to hear your positive comments regarding of your recent experience especially on our friendly services as well as its convenient location.
We would be honored to welcome you back and offer you another perfect stay in Hong Kong.
Yours sincerely,
Grace Cheng
Assistant Front Office Manager
