Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mini-vacay
Publié le 22 avr. 2024 sur HomeAwayGreat location, as descibed, bare bones but perfectly adequate. Desk friendly.
par un voyageur
Just what we needed
Publié le 29 janv. 2024 sur HomeAwayWas looking for a place to stay while visiting family. It was just right for that - we did not go to Hawaii to hang out in hotel so while it was not fancy, it served our needs perfectly
par un voyageur
Mediocre
Publié le 24 janv. 2024 sur HomeAwayI was impressed by the employees friendliness and helpfulness. The apartment left plenty to be desired. The room had no clock, very few electrical outlets, too large of a bed and no scenic view.
par un voyageur
room issues
Publié le 18 déc. 2023 sur HomeAwayLocation and staff excellent! Several problems with room. Stove top didn’t work, internet went out for a day+. No outlet in kitchen area-had to use coffee maker on night stand.
par un voyageur
Perfect Honeymoon Spot
Publié le 17 déc. 2023 sur HomeAwaySuper cozy room with all the necessities and just minutes from the beach! My wife and I absolutely loved our stay. The front desk staff were friendly and helpful and location is great!
par un voyageur
Above and beyond
Publié le 12 déc. 2023 sur HomeAwayGreat stay, great location. Love talking with the host and reminiscing about the neighborhood. He went above and beyond mailing me something my daughter left behind. Would recommend and stay there again
par un voyageur
Unhappy
Publié le 23 nov. 2023 sur HomeAwayThe room advertised was not the same room we were given.No internet servive in the room during the entire 12 day stay.
We didn't know we woupd not recieve housekeeping servive. We washed our linnen and towels in the coin operated washers and dryers.
Commentaires de Gestion de l’hôtel
14 déc. 2023 par VrboOwner, Gestion de l’hôtel
Keeping in mind you booked a vacation rental and not a full service hotel, it should not be surprise that would not maid service. The rate you paid is a fraction of a full service Waikiki Hotel, and that does come with limited services. I’m sorry to hear that you did not share the 5-star experience that our guests who have stayed before and after you have, although I understand that no two experiences are alike and expectations vary. It is important to us that our units are clean and presentable for our guests, and the feedback you provided has helped our team to address these issues.
par un voyageur de Port Alberni, BC
Great location
Publié le 11 nov. 2023 sur HomeAwayThe Waikiki Grand is an older hotel, with a bit of a tired feeling to it, but it is in a fabulous location with stores and restaurants close by. The zoo and park area is across the street and the beach is a block away. Our room was clean, quiet, with a very comfortable king sized bed. The kitchenette area was adequate, although the toaster didn't work properly. There is also no electrical outlet in the kitchen for the toaster, coffee pot, etc. We had to use the power cord bedside the bed to plug in the small appliances. The air conditioner was a bit noisy, but it was nice to have that to keep the room cool at night. There is a laundry room in the basement which we used to dry damp beach towels or do laundry. I would recommend to the manager/hosts of this unit to add a few extra coat hooks in the entry way for hats, jackets, etc., and an extra towel bar and some hooks in the bathrooms to hang up wet bathing suits and towels, etc. We were provided with beach chairs which we very much appreciated. We also booked a parking space ahead of time. The front desk staff were very friendly and helpful. The pool area was ok, although there weren't many chairs and the area is under renovation. Overall we enjoyed our stay. If it were not for the location, I would give this property 3 stars, but the location bumped it up to 4. Lots of stores and restaurants close by and the best part of Waikiki Beach is a short walk away.
par un voyageur
Nerve wracking check in
Publié le 8 sept. 2023 sur HomeAwayMy advice is to print out your confirmation before checking in. I don't know if the person at the desk had a Terrible day, but he stressed me out telling me things like I had no reservation, my dog couldn't stay (I paid for 5 nights for the dog), and being argumentative and unhelpful refusing even to give me the name of the person I booked with to help me find the confirmation faster. I am the full-time caregiver to my husband and with him and a frightened dog in tow it was a nightmare.
par un voyageur de Dittmer, MO
Week in Paradise
Publié le 2 juill. 2023 sur HomeAwayThis property was perfect for our stay and 2ithin walking distance of many things. The only thing I would say needs work is the lighting and maybe hang the tv on a wall so it can swivel.
