Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Très agréable séjour en famille après 10 jours animes sur Waikiki , ces 5 jours à Kahala était très reposant
Commentaires de Gestion de l’hôtel
1 févr. 2024 par The Kahala Hotel and Resort Manager, Gestion de l’hôtel
Mahalo Evelyne for sharing your feedback! We are delighted that you had a relaxing stay with us. We look forward to having you back in the near future!
par un voyageur
Publié le 27 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Pualani Fernandez, Resort Manager, Gestion de l’hôtel
Mahalo Hervé!
par un voyageur
Publié le 16 juill. 2023 sur Expedia
Friendly with smile
Commentaires de Gestion de l’hôtel
23 juill. 2023 par The Kahala Resort, Gestion de l’hôtel
Mahalo!
par un voyageur
Publié le 21 déc. 2022 sur Expedia
Bon service courtois, très bon restaurants
Commentaires de Gestion de l’hôtel
22 déc. 2022 par Manager, Gestion de l’hôtel
Thank you for the feedback, Julie. Mahalo for sharing!
par un voyageur
Publié le 4 mars 2024 sur Expedia
First time visiting Hawaii and loved the location, away from the crazy busy Waikiki area. The staff at resort were friendly and helpful. Loved our view of the lagoon with the dolphins.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Bart Van Kerkhove, Front Office Director, Gestion de l’hôtel
Thank you Leslie for staying with us!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The quiet atmosphere was appreciated! Lovely friendly staff. Pool area is too limited. People coming to pool area and securing chairs then disappearing for hours!😩 food choices are also too loud and some closed two days a week!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Bart Van Kerkhove, Front Office Director, Gestion de l’hôtel
Mahalo William for your review and recognizing our friendly staff. Sorry you had issues with the seating around the pool, on future visits please connect with the manager so we can secure you a seat. Hope you get to visit us again soon!
par un voyageur
Publié le 28 févr. 2024 sur Expedia
The property is located in a tranquil location, which is unique. However, we are moderately disappointed. 1. The unforeseen 2am false alarm during our stay was anything but a pleasant experience.
2. The facility is in desperate need of modernization and refurbishment.
3. The breakfast menu lacks diversity, as it merely mirrors the offerings available on the buffet, but at a notably higher price point. One might reasonably question why this redundant option is even offered separately.
4. Despite being labeled as "family-friendly," there is a noticeable lack of facilities catering to children. Only a small baby pool and dolphins. This oversight is frankly disappointing.
5. The parking lot does not provide an elevator to the lobby, posing an inconvenience for guests with heavy luggage or mobility challenges.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Bart Van Kerkhove, Front Office Director, Gestion de l’hôtel
Thank you for your review and candid feedback. We sincerely apologize for the disturbance by the fire alarm. Fortunately this was determined to be a non-emergency, as we always have the safety of our guests in mind. With our phased refurbishment of the guest rooms we are excited to provide an elevated experience going forward. Sorry as well you didn't get to experience our kids friendly activities such as art class, Hula dance, lei making, ocean life education, etc. which we offer complementary to our guests. Mahalo for your visit, and we hope you will give us another opportunity in the future!
par un voyageur
Publié le 28 févr. 2024 sur Hotels
We thoroughly enjoyed this excellent hotel in an amazing location.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Bart Van Kerkhove, Front Office Director, Gestion de l’hôtel
Thanks Sunyoung for your visit and the perfect score!
par un voyageur
Publié le 28 févr. 2024 sur Expedia
The Kahala was wonderful!
This resort is beautiful, it’s classy, it’s quiet, it’s secluded.
The staff is so friendly and courteous!
The beach is peaceful and has plenty of room and is not crowded like other resorts
Everyone is different, and this resort was one of the nicer ones I have been blessed to stay. I imagine that a lot of folk could not say the same thing, but for us, it was over the top
The grounds were so well kept and here in Hawaii I think a lot of folk have a late flight departure, but Kahala has a place to keep your luggage after check out and they have a hospitality area for you to freshen up before you leave inThe late evening.
Thank you Kahala for the great time, I hope we get to return !
Mahalo 🙏
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Bart Van Kerkhove, Front Office Director, Gestion de l’hôtel
Thank you John for giving us a perfect score and the kind words. We are fortunate to be away from the craziness from Waikiki, but still only a 10 minute ride away to go shop and visit. Glad you had a great time and hopefully you get the chance to visit us again soon. Mahalo!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Perfect
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Bart Van Kerkhove, Front Office Director, Gestion de l’hôtel
Thanks Gary!
