Note fondée sur 484 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 nov. 2023 sur Expedia
Les employés étaient vraiment sympathiques.
Commentaires de Gestion de l’hôtel
5 nov. 2023 par Garfield Mike, Gestion de l’hôtel
Aloha Helene,Thank you for taking the time to leave your review. We're delighted to hear that you found our employees to be very friendly during your stay.Your kind words are greatly appreciated, and we are glad that our team was able to contribute to your positive experience. If you have any further feedback or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back in the future.Mahalo,Guest Services
par un voyageur
Publié le 9 juin 2023 sur Expedia
The hotel is perfect. Very nice and cosy.
The location is wonderful, close to everything and in the meantime a bit further than the lauded area.
The hotel team, reception and bar is wonderful.
The only negative point is the corridor light, on day and night that you can see inside the room.
Commentaires de Gestion de l’hôtel
9 juin 2023 par Ter, Gestion de l’hôtel
Aloha Faustine,Mahalo for staying at the White Sands Hotel and giving us a great review. We greatly appreciate your feedback and delighted that you enjoy your stay. We constantly strive to provide guests with a wonderful experience, so please don’t hesitate to contact us if there is anything else that we can improve on. We have passed on your comments to our team and we hope you see you again soon!Mahalo Nui Loa,Guest Services
par un voyageur
Publié le 19 févr. 2023 sur Expedia
Hôtel sympa, petite piscine agréable, chambre correcte
Commentaires de Gestion de l’hôtel
20 févr. 2023 par Lei, Gestion de l’hôtel
Aloha GeraultMahalo for staying at the White Sands Hotel. Your review means a lot to us. We are delighted to know you enjoyed your experience. We continuously strive to provide a unique experience for guests, so please feel free to share more of your thoughts with us directly. We will share your comments with our team and we hope to see you again!Mahalo Nui Loa,Guest Services
par un voyageur
Publié le 17 janv. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 mars 2023 par Ter, Gestion de l’hôtel
Aloha Louka,Mahalo for staying at the White Sands Hotel and giving us a great review. We greatly appreciate your feedback and delighted that you enjoy your stay.Mahalo Nui Loa,Guest Services
par un voyageur
Publié le 8 mars 2024 sur Expedia
Upon arrival we were told that there would be no hot water for our first 2 days. 2 days later we were still “suffering” through cold showers & just wing our bodies down with cold washcloths. Not ok. When we inquired about it after the 2 days they kept putting it off. We checked in on Saturday & never had a comfortable shower, the water was cold for all 5 days. I remained cool about it but was quite disappointed, I felt like they just kept leading us to believe it was going to be fixed soon. The hotel is very cute. The common areas feel unclean but I just accepted it. The vibe was chill & the staff was nice yet blasé.
Commentaires de Gestion de l’hôtel
8 mars 2024 par gar, Gestion de l’hôtel
Aloha Casey,We apologize for the inconvenience you experienced during your stay with us. It's disappointing to hear that you had to endure cold showers for the duration of your visit. We understand the importance of having hot water and we're sorry that we were unable to resolve this issue promptly.Your feedback about the cleanliness of our common areas is noted, and we will address this with our housekeeping team to ensure that our facilities meet the highest standards of cleanliness.We appreciate your understanding and patience during this time, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warmest Aloha,Guest Services
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2024 par Gar, Gestion de l’hôtel
Aloha Ryan,Thank you for sharing your experience with us. We're delighted to hear that you had a positive stay overall. If there are any specific areas where we can improve and earn that extra star for your next visit, please don't hesitate to let us know.We appreciate your feedback and hope to welcome you back to White Sands Hotel for another memorable stay soon!Warmest aloha,Guest Services
par un voyageur
Publié le 6 mars 2024 sur Expedia
I love it hete
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gar, Gestion de l’hôtel
Aloha Jennifer,We're thrilled to hear that you love your experience at White Sands Hotel! Thank you for choosing to stay with us. If there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know.Warmest Aloha,Guest Services
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gar, Gestion de l’hôtel
Aloha Delynda,Mahalo for the perfect score! We're delighted that you had an exceptional experience at White Sands Hotel. Should you return to Waikiki, we'd be honored to host you again.Warmest Aloha,Guest Services
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par gar, Gestion de l’hôtel
Aloha Tien dat,We're delighted to hear that you had a wonderful experience during your stay with us! Thank you for taking the time to share your positive feedback. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Mahalo,Guest Services
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Gar, Gestion de l’hôtel
Aloha Jordan,Mahalo for your glowing rating! We're thrilled to hear that you had a fantastic experience at White Sands Hotel. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon for another memorable stay!Warmest aloha,Guest Services
