Note fondée sur 419 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 nov. 2018 sur Hotels
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Tim, Gestion de l’hôtel
Dear Roger, Thank you for your review and only wish you would have given us the opportunity to correct the issue you encountered prior to your departure. We would be happy to hear how we can improve should you have the opportunity to contact us directly at housn-salesadm@hilton.com.
par un voyageur
Horriable
Publié le 4 mars 2024 sur HotelsWe had a Junior Suite for the Red Line Cheer Competition, the room was older and the walls were thin we could hear everything that was going on upstairs with the relations and arguing of the couple that was up stairs and the air did not work in the room. Less to say that we didn't get much sleep and had to be at the competition at 7am. When I went down stairs to get coffee the coffee bar was a mess with milk and sugar spilled all over the place for this to be a Hilton Hotel it def. was not giving Hilton
Commentaires de Gestion de l’hôtel
18 mars 2024 par Tim, Gestion de l’hôtel
Dear Jazzarah,Thank you for your constructive comments. Please know that even though we strive for excellence, we do fall short at times. We can only hope that our valuable guests allow us the opportunity to correct what we can control prior to their departure. Please know that what you encountered is not the norm but, the exception and hope you will allow us the opportunity to demonstrate this to you in the future. Thank you again and we look forward to the opportunity to serve you again in the near future.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Tim, Gestion de l’hôtel
Dear Quintella,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Tim, Gestion de l’hôtel
Dear Corey,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Tim, Gestion de l’hôtel
Dear Diana,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Checked in this hotel last minute due to being at another hotel that was awful. Front desk was very helpful and nice. Rooms were clean and I felt comfortable and relaxed. Will stay again!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Tim, Gestion de l’hôtel
Dear Laura,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.
par un voyageur
Buena relación costo-beneficio
Publié le 20 févr. 2024 sur HotelsExcelente ubicación, cómodas instalaciones, Lleva tu shampo, ya que ponen un micro shampoo en la regadera, hacen limpieza cada 3er día, a mi me gusta que lo hagan a diario, desconozco porque solo lo hacen un día si y un día no.
Estacionamiento grande y seguro (gratis), camas cómodas.
En general bien.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Tim, Gestion de l’hôtel
Gracias por sus valiosos comentarios. Tenga en cuenta que son comentarios como el suyo los que nos ayudan a superar todas las expectativas de nuestros valiosos huéspedes. Tenga en cuenta que ofrecemos servicio de limpieza diario a pedido y que ya no ofrecemos miniservicios y ahora hemos instalado champú y gel de baño a granel en todas las habitaciones. Gracias nuevamente y esperamos poder servirle, con suerte durante su próxima visita.
par un voyageur
enjoyed our stay
Publié le 28 janv. 2024 sur HotelsWe stay here Monthly for business rooms are always clean and staff is very thoughtful
U will have a good stay
Commentaires de Gestion de l’hôtel
18 mars 2024 par Tim, Gestion de l’hôtel
Dear Lovett,Thank you for your kind review. We look forward to serving you during your next visit should your travels bring you to again to the Houston area.
par un voyageur
Publié le 28 janv. 2024 sur Hotels
