Note fondée sur 652 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2022 sur Expedia
par Edouard
Don't stay there
Publié le 19 mai 2016 sur HotelsInsect in the room, food is bad & staff is''y pleasant & smily!
Commentaires de Gestion de l’hôtel
23 juill. 2016 par Charles, Gestion de l’hôtel
Dear Edouard,
We appreciate your feedback regarding your stay. I am sorry to hear that your stay was not up to the standards we are known and strive to provide and apologize for any inconvenience and disappointment you were caused. Our staff is committed to complete guest satisfaction so we ask that anytime a guest is not satisfied or encounters an issue they would let us know so that we can make sure that you have an enjoyable stay. Our goal is to provide an exceptional guest experience and I regret in your case we fell vastly short. We sincerely hope that you would allow us the opportunity to better serve you on a future trip and we can prove to you our commitment to guest satisfaction.
Best Regards,
Charles Guice
General Manager
par un voyageur
Publié le 25 mars 2024
Clean, spacious and perfect home seat from him for a family of 5
Commentaires de Gestion de l’hôtel
25 mars 2024 par Charles G. , Gestion de l’hôtel
Dear Nicholas,Thank you for the excellent review! We are so pleased that the accommodations provided a comfortable and spacious environment for your family. It is our pleasure to be your home away from home, and we look forward to welcoming you back in the future!Best Regards,Charles Guice, General Manager
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Charles G. , Gestion de l’hôtel
Dear Michael,Thank you for the exceptional rating! We are glad that you enjoyed your stay. We thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager
par un voyageur
Exceptional
Publié le 26 févr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
26 févr. 2024 par Charles G. , Gestion de l’hôtel
Dear Laura,Thank you for the exceptional review! We are delighted to hear that you enjoyed your stay. We thank you for choosing Holiday Inn Express and we hope that we have the pleasure of welcoming you back on a future trip to the area.Best Regards,Charles Guice, General Manager
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Nice friendly staff. Clean. Quiet.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Charles G. , Gestion de l’hôtel
Dear Margaret,Thank you for the excellent review! We appreciate the kind remarks regarding the staff and we are glad that you enjoyed your stay. We thank you for choosing to stay with us and we hope that we have the opportunity to welcome you back.Best Regards,Charles Guice, General Manager
par un voyageur
Great hotel
Publié le 17 févr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
19 févr. 2024 par Charles G., Gestion de l’hôtel
Dear Alfedo,Thank you for the excellent review! We appreciate the wonderful compliment and we are glad that you enjoyed your stay. We thank you for staying with us and we hope that you will come back to visit us again soon.Best Regards,Charles Guice, General Manager
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Gute gemütliche Zimmer.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Charles G. , Gestion de l’hôtel
Dear Tobias,Thank you for the great review. We are glad that you enjoyed your room. We thank you for staying with us and we hope that we have the opportunity to serve you again.Best Regards,Charles Guice, General Manager
par un voyageur de Florence
Publié le 13 févr. 2024 sur Expedia
Hotel was exceptionally clean. Front desk staff and breakfast attendants were very friendly and helpful. The only thing that I was disappointed with was the housekeeping department service. The third day I was there housekeeping did not show up at all. I left the room at 11:00 and made sure the do not disturb sign was not on the door. When I returned at 6:00pm, no one had replaced towels, made bed or emptied trash. Was very disappointed. Overall the hotel was very nice and would stay here again. Hopefully I would not encounter the same problems with the housekeeping department.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Charles G. , Gestion de l’hôtel
Dear Denise,Thank you for the great feedback. We appreciate the exceptional accolades regarding the cleanliness of the hotel and the recognition of the service provided by the staff. We do apologize for our oversight, and we are sorry for the inconvenience you were caused due to the lack of housekeeping service during your visit. We will be certain to address this issue with the housekeeping staff to avoid a future disappointment. We thank you for staying with us and we do hope that we have the opportunity to better serve you on a future trip.Best Regards,Charles Guice, General Manager
par un voyageur
Publié le 13 févr. 2024 sur Expedia
All the staff was very accommodating and outgoing especially the ladies working in the dining area!
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Charles G. , Gestion de l’hôtel
Dear Thomas,Thank you for the outstanding review! We appreciate the wonderful comments regarding the hospitality of the staff and the special recognition for the ladies working at the breakfast bar. We are glad that you enjoyed your stay and I will be sure to share your review for all to enjoy. We thank you for staying with us and we hope that we have the opportunity to serve you again. Best Regards,Charles Guice, General Manager
