Note fondée sur 13 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
3,2 Propreté de la chambre
3,7 Service et personnel
3,9 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Harika bir tatil

Publié le 31 janv. 2024 sur Hotels
Mısır'daki 4. Deneyimim, burası bir başkaydı. Gerçekten herşeyden çok memnun kaldık. Yemekleri, aqua parkı, personel, temizlik... Herkes çok iyiydi. Teşekkürler Blend Club Aqua!!!
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Front Office Team, Gestion de l’hôtel
thank you for your kind review of our hotel. We are delighted to hear that Mr. Yehia Zakaria provided you with exceptional service during your stay. It is our pleasure to have made your experience a memorable one. We look forward to welcoming you back again soon. Best regards, Blend Club Aqua Resort.
5 sur 5
par un voyageur

Publié le 13 janv. 2024 sur Expedia
Allt var bra med hotellet och personalen var jätte trevliga och försökte alltid göra deras bästa för att hjälpa oss. Tack för allt och för den bra servicen ni erbjuder.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Front Office Team, Gestion de l’hôtel
Soliga hälsningar från Blend Club Aqua Resort!tack för att du delar med dig av din recension av vårt hotell Blend Club Aqua Resort. Vi är glada att du gillade den vänliga och hjälpsamma personalen, ser fram emot ditt nästa besök! Med vänliga hälsningar, Blend Club Aqua Resort
3 sur 5
par un voyageur

Publié le 6 janv. 2024 sur Expedia
Lovely hotel and friendly staff. But has a major problem with bedbugs.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par FOM, Gestion de l’hôtel
Dear our valuable guest , Thank you for taking the time to share your positive experience at Blend Club Aqua Resort! We are delighted to hear that you and your family had a great stay and enjoyed our Aquapark, spacious and clean rooms, as well as the friendly service provided by our staff. We appreciate your kind words and hope to welcome you back soon for another fantastic experience. Warm regards, Blend Club Aqua Resort
4 sur 5
par un voyageur

Overall Review

Publié le 5 janv. 2024 sur Hotels
It’s not a new facility, however every thing seemed clean and tidy. Food was really nice ! Aqua was amazing! beach was fun and clean. Also staff are so friendly and allowed us to free late check out
Commentaires de Gestion de l’hôtel
10 janv. 2024 par FOM, Gestion de l’hôtel
Dear Our valuable guest, Thank you for taking the time to share your positive experience at Blend Club Aqua Resort! We are delighted to hear that you and your family had a great stay and enjoyed our Aquapark, spacious and clean rooms, as well as the friendly service provided by our staff. We appreciate your kind words and hope to welcome you back soon for another fantastic experience. Warm regards, Blend Club Aqua Resort
1 sur 5
par un voyageur

Publié le 31 déc. 2023 sur Expedia
I would not recommend this hotel at all. We were due to stay 4 nights and ended up staying for 2 and only because we couldn’t move hotels after a day. Staff were rude from the main gate. Wouldn’t allow the taxi in to start with. There was hairs on the toilet in the room when we arrived and dirty marks on the mirrors. Sheets had hairs on. My 2 children wouldn’t enter the restaurant because of the smell so we didn’t eat. Drinks were in dirty glasses. When we said we wanted to check out early staff were very rude and unhelpful and we couldn’t get a refund for the 2 days we didn’t stay they said there was nothing they could do. Will never go back
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Front Office Team, Gestion de l’hôtel
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Guest Experience & Quality Departmen
1 sur 5
par un voyageur

Publié le 23 juin 2023 sur Expedia
The worst hotel I have ever seen
Commentaires de Gestion de l’hôtel
22 déc. 2023 par FOM, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your stay at Blend Club Aqua Resort. We understand that your experience fell short of your expectations, and we apologize for any inconvenience this may have caused. Here at Blend Club Aqua Resort, we strive to create a warm and welcoming atmosphere for all our guests. We take customer service very seriously, and we regret that this was not the experience you had on your visit. If there is anything further we can do to make up for this, please let us know. Again, thank you for taking the time to share your feedback with us. We will use it as an opportunity to improve our services. Sincerely, The Management Team at Blend Club Aqua Resort
1 sur 5
par un voyageur

Publié le 22 juin 2023 sur Expedia
This property is a half star at best. I found 1 great staff member as my waiter in the buffet. Everything else was terrible. Food was bad, juice was bad, pool closed early, aqua park is only open 10-12 and 230-5, “special dining” nights were terrible, pool que’s didn’t have tips on them, trash all over hotel including seats, moldy, rusty trash cans, manager and GM were both horrible. All around terrible experience. I should have left day 1
Commentaires de Gestion de l’hôtel
22 déc. 2023 par FOM, Gestion de l’hôtel
Thank you for taking the time to provide feedback regarding your stay at Blend Club Aqua Resort. We understand that your experience fell short of your expectations, and we apologize for any inconvenience this may have caused. Here at Blend Club Aqua Resort, we strive to create a warm and welcoming atmosphere for all our guests. We take customer service very seriously, and we regret that this was not the experience you had on your visit. If there is anything further we can do to make up for this, please let us know. Again, thank you for taking the time to share your feedback with us. We will use it as an opportunity to improve our services. Sincerely, The Management Team at Blend Club Aqua Resort
4 sur 5
par un voyageur

Publié le 27 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 nov. 2022 par Reservation Team, Gestion de l’hôtel
Dear Mr. Hatim,Greetings From Blend Aqua Club Resort!We are glad that you enjoyed your stay with us and looking forward to welcoming you next time at our hotel.Best Regards,Blend Aqua Club
5 sur 5
par un voyageur

ممتاز

Publié le 23 sept. 2022 sur Hotels
تجربه ممتازه الفندق جميل المطعم ممتاز الاكوا جميله مناسبه لكل الاعمار واخص بالشكر الخلوق مستر/ امجد والعاملين بالفندق جميعا
Commentaires de Gestion de l’hôtel
24 sept. 2022 par أمجد تهامى, Gestion de l’hôtel
شكرا جزيلا مستر هشام ونتمنى ان نستقبلكم مرة اخرى
3 sur 5
par un voyageur

Publié le 16 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2022 par Guest Experience & Quality Department, Gestion de l’hôtel
Dear Ms. Jacqueline john, Thank you for sharing your feedback. We are sorry that your vacation did not meet your expectations. Finally, We hope to have the honor to welcoming you back to your second home Blend Club Aqua Resort. Best regards,