Ratings based on 280 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
76% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Sep. 25, 2023 on Hotels
Comment from Hotel Management
Sep. 28, 2023 by La direction de l'Hôtel des Palmiers , Hotel Management
Cher Otto, Nous vous remercions pour votre note suite à votre séjour dans notre établissement.En espérant vous recevoir à nouveau. Cordialement.
5 out of 5
by A traveller

Business trip.

Posted Sep. 27, 2021 on Hotels
Business trip. Hotel was excellent. Apart from all the building work going on. Nothing on the site to say this was happening. Less than half the hotel available to use.
1 out of 5
by A traveller

Don't stay there-major disapointment.

Posted Sep. 24, 2021 on Hotels
The hotel is undergoing major construction and we had to go through loops to get to our room. The room was outdated with a very old and dirty carpet. We woke up very early because the construction noise at the hotel. This is absolutely not worth the money we paid for.
5 out of 5
by A traveller

Good hotel in Hyeres

Posted Jul. 5, 2021 on Hotels
Good hotel in Hyeres. Hotel is in an old casino in the city center. Hotel rooms were limited and clearly dated. Rooms were clean and the bed was comfortable. Airco also worked well, so no complaints. Shower was also good and had consistent temperature. Wifi is not the best. Hotel is in walking distance from nice markets.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 24, 2020 on Hotels
5 out of 5
by A traveller

Posted Dec. 26, 2019 on Hotels
Comment from Hotel Management
Jan. 3, 2020 by Claire B, Hotel Management
Cher client, Nous vous remercions pour votre excellente note de 10/10. Bien à vous,
1 out of 5
by A traveller from Sydney

Posted Aug. 8, 2019 on Expedia
I arrived at the hotel on 1st Aug 2019, checked in, went to my hotel room and I needed to leave the hotel straight after seeing my room. This was because the hotel room and the hotel overall was of a significantly lower standard than what I expected when I booked the hotel online. The pictures didn’t correspond the reality at all. The lower standard I experienced included was due to: - the hotel was clearly not 4 stars - the room was dirty and had an unpleasant odour, it also showed significant wear and tear - the public areas of the hotel had an unpleasant odour and showed significant wear and tear I would strongly advise not to stay in this hotel.
Comment from Hotel Management
Aug. 20, 2019 by Claire B, Hotel Management
Dear Customer, We sincerely regret that your experience with us has not lived up to your expectations. However, we are doing everything we can to ensure that everything goes very well. The majority of feedback from guests staying with us is very positive. Cordially,
5 out of 5
by A traveller

Love it .

Posted Jul. 11, 2019 on Hotels
I love it so comfortable in the middle of everything you need staff are freindly, pet allowed this amazing so Nice.
Comment from Hotel Management
Jul. 16, 2019 by Claire B, Hotel Management
Dear Alexandra, Thank you for your very nice 10/10 rating. See you soon,
5 out of 5
by A traveller

Top hotels in Hyeres

Posted Jun. 8, 2019 on Hotels
Great stay at the Casino. Heart of downtown Hyeres great bed, nice shower, very friendly staff.
Comment from Hotel Management
Jun. 13, 2019 by Claire B, Hotel Management
Dear Brian, We thank you for your score of 10 out of 10 and for your nice comment, Good day,
3 out of 5
by A traveller

Posted May 16, 2019 on Expedia
Comment from Hotel Management
May 24, 2019 by Claire B, Hotel Management
Bonjour Michele, Nous vous remercions d'avoir partagé votre avis suite à votre séjour à l'Hôtel Casino des Palmiers. Bien à vous,
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