Note fondée sur 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2023 sur Expedia
The word is weak: ''DISAPPOINTING''! You should be ashamed to offer such an establishment. A messy motel, from reception to room. My son and I have baseball tournaments in the USA and we only ask for a clean room at a good price. The bath/shower was so messy that I had to put a towel in the bath to take our shower. Corroded faucet, dirty and very worn bath (end of useful life) badly clean damaged electric baseboard, dust and spider wire included. I cannot ignore the stained white towels and brownish colors... DISGUSTING!!! (Photos to support if you wish)
Also, when we returned on Saturday evening, the room had not been made and there were no new clean towels. We had to use the same towels. Sunday morning there was no one at reception to pick up our keys even after ringing the bell 3 times!
I have to book for our next tournament this weekend, July 14-16, at Lac Tupper in the Lake Placid region. I hope you can help us this weekend in our research.because I don't want to put this notice on my Facebook... Thank You!
Alain Myette
514-898-8496
alainmyette@bell.net
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Alain,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
par un voyageur
Publié le 5 juill. 2023 sur Expedia
par un voyageur
Miteux...
Publié le 6 août 2022 sur HotelsLiterie catastrophique côté confort et propreté, des fenêtres qui ne s'ouvrent pas (pas top pour aérer ) et une clim qui ne fonctionne pas... il faisait 35°!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
They tried to make us pay twice, they gave us and another couple the same room and then said they had no other rooms cleaned, then gave us another room that someone else was already in, manager called the cops on us when all parties involved tried to complain about all the problems they were causing their guests
Commentaires de Gestion de l’hôtel
6 mars 2024 par Nancy Y., Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jessica,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
par un voyageur
Publié le 18 oct. 2023 sur Hotels
par un voyageur de lodi
Publié le 8 oct. 2023 sur Expedia
par un voyageur de Trumansburg
Publié le 24 sept. 2023 sur Expedia
Much improved from our last visit. New towels, fresher looking appearance of the room and the tv worked this time
Commentaires de Gestion de l’hôtel
3 oct. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi George, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Very simple, no frills
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Brand Experience Team , Gestion de l’hôtel
Hi Andrew, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Brand Experience Team , Gestion de l’hôtel
Hi Bella, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
