Ratings based on 902 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 9, 2024
Comment from Hotel Management
Jun. 3, 2024 by rr, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 22, 2024 by RINKU, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
by A traveller
Posted Mar. 18, 2024 on Expedia
Needs a good deep clean, pool was freezing, sauna did not work. Limited towels. Food was not good.
Comment from Hotel Management
Mar. 19, 2024 by RR, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
by A traveller
Posted Mar. 18, 2024 on Hotels
We arrived at 3:00 . Rooms should have been ready but one wasnt. Was told time would be another 30 minutes. No apology no nothing we needed to drop our stuff off and leave . Charged more for one room than the other for no reason same room she wouldn’t fix the price.
Comment from Hotel Management
Mar. 19, 2024 by RINKU, Hotel Management
I’m disappointed to hear that you felt that our service wasn’t up to the mark, I have passed all information onto appropriate staff so that it may be discussed and remedied immediately. If you ever should return to the area and are in need of a room, my staff and I would be honored to host you again and more than happy to do everything we can to remedy this bad experience.
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by RR, Hotel Management
I’m disappointed to hear that you felt that our service wasn’t up to the mark, I have passed all information onto appropriate staff so that it may be discussed and remedied immediately. If you ever should return to the area and are in need of a room, my staff and I would be honored to host you again and more than happy to do everything we can to remedy this bad experience.
by A traveller
Posted Mar. 18, 2024 on Expedia
I never even got to stay when I checked in my room wouldn't unlock and they had no other rooms available
Comment from Hotel Management
Mar. 19, 2024 by RR, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
by A traveller
Posted Mar. 17, 2024 on Expedia
Room wasn’t ready for me 2 hours after check in. The pool water was ice cold. The sauna was out of order.
Comment from Hotel Management
Mar. 19, 2024 by RR, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
by A traveller
Posted Mar. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 19, 2024 by RR, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, please don't hesitate to call us.
by A traveller
Posted Mar. 17, 2024 on Expedia
This was the worse comfort inn I have ever stayed in. First room had blood on the bed so I requested to be moved, second room had guacamole on the bed. Place was so dirty, and the staff didn’t care.
Comment from Hotel Management
Mar. 19, 2024 by RR, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
by A traveller
Posted Mar. 17, 2024 on Expedia
Went to check in after 3 was told there is no rooms ready and not sure if we xould have our room due to being over booked
Comment from Hotel Management
Mar. 19, 2024 by RR, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
