Note fondée sur 759 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de ALTADENA

Publié le 6 juin 2024
Affordable
Commentaires de Gestion de l’hôtel
6 juin 2024 par Atrium Hotel Management, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. I'm glad you found us to be affordable. We hope to welcome you back again anytime. Thanks!
5 sur 5
par un voyageur

Publié le 3 juin 2024
Commentaires de Gestion de l’hôtel
6 juin 2024 par Atrium Hotel Management, Gestion de l’hôtel
Thank you for taking the time to rate you stay with us. I'm glad you enjoyed. Hope to see you again soon. Thanks!
5 sur 5
par un voyageur

Publié le 23 mars 2024
The noise from adjoinimg rooms is very noticeable. There is also a noise like a banging door from the wind coming through the open air point in the hallway. Other than that the property is clean and comfortable
Commentaires de Gestion de l’hôtel
25 mars 2024 par Atrium Hotel Management, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. Your comments are important to us, and will be passed along to the appropriate departments for review. Thank you, we hope to welcome you back again anytime! Thanks
5 sur 5
par un voyageur

Publié le 20 mars 2024 sur Expedia
Everything ok
Commentaires de Gestion de l’hôtel
22 mars 2024 par Atrium Hotel Management, Gestion de l’hôtel
We appreciate you taking the time to provide your feedback, your comments are important to us. We hope to welcome you back again anytime. Thanks!
4 sur 5
par un voyageur de Costa Mesa

Publié le 19 mars 2024 sur Expedia
Wasn’t super impressed with the first room they transferred me to a second room that was nice a convenient getting to a from parking. The beds were really comfortable a shower was good. Staff was nice an helpful.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Atrium Hotel Management, Gestion de l’hôtel
We truly appreciate your feedback, I'm glad to hear about your stay. Your satisfaction is our priority. We look forward to welcoming you back again anytime. Thanks!
5 sur 5
par un voyageur

Publié le 19 mars 2024 sur Expedia
Nice and close to SNA
Commentaires de Gestion de l’hôtel
19 mars 2024 par Atrium Hotel Management, Gestion de l’hôtel
Thank you for the perfect rating! We hope to see you again soon. Thanks!
1 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
I requested for my room to be cleaned every day I was there. The room was NEVER cleaned even when I requested by the front desk when I checked in!! It ruined my entire vacation because they disrespected my wishes at the very beginning. They just want your money and do not care about your customer service.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Atrium Hotel Management, Gestion de l’hôtel
Thank you for taking the time to provide your feedback, your comments are important to us. I apologize for any miscommunication you may have experienced. I'm disappointed our housekeeping staff was not able to complete your room cleanings as you requested. We will make sure to address these issues to ensure a better service to all our guests. Thank you
5 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par Atrium Hotel Management, Gestion de l’hôtel
Thank you for the perfect rating! We hope to welcome you back again anytime! Thanks
1 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par Atrium Hotel Mangement, Gestion de l’hôtel
Thank you for taking the time to rate your stay. I'm disappointed your stay was not satisfactory. We hope you can give us another chance as we will improve our services. Thank you
3 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
The room I stay so noisy with an a/c air filter no sleep at all.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Atrium Hotel Management, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. I'm disappointed to hear your stay was not enjoyable. We strive to satisfy our guests, we hope to welcome you back as we will improve our services. Thank you