Ratings based on 244 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
64% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller from SASKATOON

This traveller left a rating score only Posted Oct. 16, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 8, 2023 on Expedia
Lovely hotel at the beach, friendly staff, clean and large pool. Would love to return again.
Comment from Hotel Management
Oct. 9, 2023 by Helena Gómez. Guest Experience, Hotel Management
Dear Nina,Thank you so much for your nice review.We will be more than happy to host you once again in the near future.Yours faithfully,
5 out of 5
by A traveller

Posted Oct. 6, 2023 on Expedia
The Staff are very nice and helpful lovely place to stay
Comment from Hotel Management
Oct. 7, 2023 by Helena Gómez. Guest Experience Manager, Hotel Management
Dear Hilary,Thank you so much for your review and congrats about our staffs kindness.Regards,
5 out of 5
by A traveller

Honeymoon stay

Posted Sep. 12, 2023 on Hotels
We stayed here for 2 nights as part of our honeymoon trip around Spain and Portugal. We absolutely loved this hotel! So luxurious with the beautiful view from our room, the pool area, the pool bar, and beachfront access. We would definitely return!
Comment from Hotel Management
Sep. 15, 2023 by Helena Gómez. Guest Experience Manager, Hotel Management
Dear Cassandra,Thank you for letting us to take part of such an important moment in your lives and we hope to have the pleasure of hosting you again in the near future.Best regards,
5 out of 5
by A traveller

Posted Aug. 20, 2023 on Expedia
Vwry nice place to stay !
Comment from Hotel Management
Aug. 21, 2023 by Helena Gómez. Guest Experience Manager, Hotel Management
Dear Carlos,Thank you so much for your nice feedback.We sincerely hope to have the pleasure of hosting you once again in the near future.Yours respectfully,
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 16, 2023 on Expedia
5 out of 5
by A traveller

Posted Jul. 1, 2023 on Expedia
Very nice stay. Nice hotel. Nice stuff. Everything was great.
Comment from Hotel Management
Jul. 2, 2023 by Helena Gómez. Guest Experience Manager, Hotel Management
Dear Milana,Thank you so much for taking the time to share your experience on this page. We are pretty sure your opinion will be very helpful for those who are thinking about choosing our hotel as their vacation destination.Yours faithfully,
5 out of 5
by A traveller

Posted Jun. 12, 2023 on Expedia
The staff was very accommodating. Excellent resort for couples (right on the beach) and for families. Safe and convenient. Indoor pool, kids club, tennis, volleyball. And the list goes on…..
Comment from Hotel Management
Jun. 14, 2023 by Helena Gómez. Guest Experience Manager, Hotel Management
Dear Stella,We are very happy to hear that you had a great experience in our resort. Thank you so much for sharing it.Yours faithfully,
5 out of 5
by A traveller

Posted May 11, 2023 on Expedia
Excellent hotel
Comment from Hotel Management
May 14, 2023 by Helena Gómez. Guest Experience, Hotel Management
Dear Hilary,Thank you so much for your feedback !!We sincerelly hope to see you soon !
1 out of 5
by A traveller

A great find

Posted Sep. 12, 2022 on Hotels
The check in was a disaster. I was early and they wouldn't let me in, then they lost my booking. I had to sit in reception for 45 minutes while they sorted it out. BUT, they were all incredibly friendly and embarrassed about it.
Comment from Hotel Management
Sep. 12, 2022 by Recepción, Hotel Management
Buenos dias Sr, MichaelLamentamos su incidencia en el ckeking y aclaramos que referente a la entrega de habitación en no garantizamos que estén preparadas antes de las14:00h.saludos cordiales