Note fondée sur 360 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2024
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager
par un voyageur de Waxhaw
Publié le 19 févr. 2024 sur Expedia
My problem was that what I thought I was getting… ie the pictures in the Expedia site … showing 3 bedrooms … two with king beds and 1 with bunk beds is not what I got. There was also supposed to be 3 bathrooms and there were only two. The living space was not large enough for the number of people in our party…. So that was a problem when it came to all sitting together in the evening. I’m not sure where the disconnect was but the information that I booked with Expedia did not get transferred to wild dunes resort. They had the wrong number of people in the party and that had to be corrected as well.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns. We apologize that we did not meet your expectations and we are taking the necessary steps to ensure this does not happen in the future. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Good location, well furnished, helpful staff
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager
par un voyageur
Family stay at Wild Dunes Resort
Publié le 8 févr. 2024 sur HotelsThe location of our unit was amazing! Right off the water with a perfect view of the ocean. The unit itself was a bit out dated and some of the windows didnt work to open. For the price point that was disappointing. The deck can comfortably sit 4 people with a view that is facing the ocean. The resort itself looked like it would be fun during the normal tourist season with lots of things to do. Be prepared to pay though because not being a "Member" of the community they charge you for everything. We had to pay over $60 to use the pickle ball court with no one else on any courts. That was at a discount too, they said it would usually be $80. That seems a little excessive if your already paying to stay on the property. The resort had a few restaurants and ahops on site but most were closed off season. They as well come with a price tag a normal egg and meat breakfast will run you over $20 a person and that's the starting point. There was a coffee shop and little store that was open. Prices were a little inflated but not to bad for being within walking distance. Coffee will run you about the same as a Starbucks. All said it was a really good experience for our first visit to Charleston but may look for a place that has a smaller price tag bang isint quite worth the buck in my opinion.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager
par un voyageur
Publié le 23 janv. 2024 sur Expedia
2 floors with 3 bedrooms and view of the ocean. Very stylishly furnished and a real pleasure.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not fully meet your expectations. Please know that guest experience remains our highest priority and any information regarding specific concerns would help to ensure that we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager
par un voyageur
Publié le 3 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not fully meet your expectations. Please know that guest experience remains our highest priority and any information regarding specific concerns would help to ensure that we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not fully meet your expectations. Please know that guest experience remains our highest priority and any information regarding specific concerns would help to ensure that we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral ManagerYours sincerely,Nico SchermanGeneral Manager
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerley,Nico SchermanGeneral Manager
par un voyageur
Publié le 8 nov. 2023 sur Hotels
The condo was fine and fully functional. There was no prior communication or forewarning about the renovation construction next door. Work began at 7:30-7:45 a.m. with sandblasters and what sounded like impact wrenches. At least disclose and let your guests consider options.
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Wild Dunes Team, Gestion de l’hôtel
Response from the General Manager:Thank you for your recent stay and feedback. We sincerely apologize that your vacation was impacted by nearby construction. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. We value your business and hope that we have the opportunity to welcome you back for the full resort experience.Yours sincerely,Nico SchermanGeneral Manager
