Ratings based on 273 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Excellent Hotel

Posted Feb. 17, 2024 on Hotels
Location: Excellent 5 minutes walk from Gulhane Tram Station (T1) 12 minutes walk to Hagia Sophia Mosque 12 minutes walk to Eminonu Port for Ferry to the asian side. Many restaurants in the vicinity. Check In Process: Very Quick Room: We were in Room 111 which was a good size for 2 people, but did not include a chair or a Kettle, but you could call the reception for hot water and a flask with hot water would be sent over. TV: Had a couple of English channels (CNN, BBC etc) Breakfast: Excellent breakfast options. A variety of Turkish delicacies and desserts. The quality of the orange juice could be improved. Customer Service: All the staff were very polite and helpful. Checkout Process: Very efficient and Speedy We will definitely stay here again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 24, 2024 on Hotels
5 out of 5
by A traveller

Posted Jan. 22, 2024 on Expedia
I have stayed here for 8 nights, it was the best choice I have ever made, the service and staff were so nice, helpful and friendly , the hotel was super clean, the breakfast was so delicious, 10/10 overall, I highly recommend staying here, it was the highlight of my trip. Thank you Asur Hotel for your services !
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 16, 2024 on Expedia
5 out of 5
by A traveller

New Years Eve Break

Posted Jan. 3, 2024 on Hotels
Stayed for four nights over New Years Eve with friends. I can’t rate this hotel highly enough. Location for places of interest, staff for helpfulness and room for cleanliness. Even the Lotus restaurant which offered a 20% discount to guests was fantastic. Will certainly be back
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
Walkable to Blue Mosque and Sophia, spice bazaar and bridge to get to Galata Tower. Tram is around the corner. Tons of stores/restaurants around. But most importantly - staff is so accommodating and friendly- always helpful with advice!
5 out of 5
by A traveller

Posted Dec. 18, 2023 on Expedia
Asur is a hidden gem, in the land of whether or not you are getting the right information, staff were truthful and advised that was best for the guests. An example of this was, the taxi driver we got ourselves were quoting 2000 liras for a ride to the airport and the staff got us a taxi for 1000 liras which is the normal price, a taxi quoted us 500 liras to go to taksim and they said do not go more than 150. I always found comfort in a trustful staff. As for the hotel, it is close to most of the tourist attractions (all walking distance), we went to Hagia Sophia 3 times and it takes 7 minutes to walk there! Everything is so conveniently close like The Grand Bazaar, Galata Tower, Bosphorous etc. The free breakast is also a nice touch, it tastes goood and I loove the fresh bread every morning. I definitely recommend Asur. Love from Canada
4 out of 5
by A traveller

Posted Nov. 28, 2023 on Expedia
Staff and service
5 out of 5
by A traveller

Posted Nov. 23, 2023 on Expedia
The location is just perfect, if you are a tourist , the location is perfect for you, it’s very close to most of tourist attractions you can walk literally every where, close to public transportation,(Marmaray metro station, Serkeci tramway, Eminuno port & B1 train line) are all less than 5 min walk, staff are super respectful and friendly, the location is safe and remanis busy until late night hours so no need to get scared of empty dangerous Istanbul alleys, but still quite enough to keep you comfortable. But one point to consider, if you are staying in triple rooms the rooms are small , so if you are a person who likes spacious rooms this may not be the best choice for you (only for triple rooms). I have stayed in this hotel more than once & will definately consider it for my future travels also.
5 out of 5
by A traveller

Posted Nov. 7, 2023 on Hotels
Zaki and Orhan were very helpful and provided excellent customer service. The only downside was that the hotel is not providing anymore free mineral water.