Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 janv. 2024 sur Expedia
the services are very good and clean.
And I'd like to thank the hotel for the birthday surprise in my room.
Just a remark for the breakfast it's the same every day and it's not international.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Azim Rauf, Gestion de l’hôtel
Dear Mr,Ayoub, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay.We have recorded the notes you mentioned in your comment and they will help us improve our weak points. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. We are always looking for ways to enhance our guest experience. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards,Azim Rauf, Guest Relations Department.
par un voyageur
Publié le 2 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Azim Rauf, Gestion de l’hôtel
Dear Ms.Anne, Thank you for choosing to stay at Radisson Hotel President Old Town and for providing your valuable feedback. We appreciate your comments and are pleased to hear about the aspects of your stay that you enjoyed. It's fantastic to know that you had a positive experience with our cleanliness, facilities, and the upper deck with great views. We take great pride in maintaining a clean and comfortable environment for our guests, and we're delighted that you found the facilities up to your expectations. Your compliments about the excellent breakfast are well-received, and we're glad you enjoyed the food during your stay. We also appreciate your constructive feedback regarding the location. Your feedback is essential for us to improve and better serve our guests. If there are specific suggestions you have in mind please feel free to share them with us. Thank you for choosing Radisson Hotel President Old Town, and we hope to have the opportunity to welcome you back in the future, where we aim to make your stay even more enjoyable. Safe travels and warm regards, Azim Rauf, Guest Relations Department.
par un voyageur
Publié le 3 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Kayra Özcan, Gestion de l’hôtel
Dear Guest Christophe, Thank you for chosing Radisson President Old Town Istanbul for your stay. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope to welcome you back soon! Best Regards, Kayra Özcan Guest Relations Manager
par un voyageur
Publié le 19 août 2023 sur Expedia
Connexion wifi dans ma chambre et celle de mes enfants ne fonctionnait pas bien .
Commentaires de Gestion de l’hôtel
21 août 2023 par Kayra Özcan, Gestion de l’hôtel
Dear Guest Awa Ouedraogo,Thank you for your feedback abut our hotel. We are sad that you had some difficulties during your stay. If we find out that you had some issues with the Wi-Fi we would immediately send our IT Manager to your room to fix the problem.Next time don't hesitate to contact us. We will assisst you with great pleasure.Looking forward to welcome you back soon. Best Regards,Kayra ÖzcanGuest Relations Manager
par un voyageur
Publié le 8 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2023 par Yasin ÖZ, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 21 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2023 par Kayra Özcan, Gestion de l’hôtel
Dear Guest Sameah,Thank you so much for your nice review. It comes as a great reward for all our efforts. I will share your review with our staff. We are all so happy that you have chosen our hotel and you will always be welcomed back.Kind RegardsKayra ÖzcanGuest Experiences Manager
par un voyageur
Publié le 27 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2023 par Kayra Özcan , Gestion de l’hôtel
Dear Guest,Thank you very much for staying at Radisson President Beyazit Hotel and sharing your valuable comments with us.We are extremely regretful for all the inconveniences happened during your stay at our Hotel.We always strive to offer our guests the best possible service. We have seen your 4 points and we feel worried about your stay at our Hotel.Please feel free to contact us at any time to explain us the reason.We hope that we will have the opportunity of welcoming you back soon to our Hotel.Best regards,Guest Experiences Department
par un voyageur
Publié le 3 janv. 2023 sur Hotels
Chambres au dessous d’un balcon nettoyage a 7h du matin enormement de bruit le jour de l’an en plus. Chambre de 8m2
Commentaires de Gestion de l’hôtel
9 janv. 2023 par Kayra Özcan, Gestion de l’hôtel
Dear Guest Tayfun,Thank you for chosing our hotel for your stay in Istanbul.We are sorry that you was disturbed so early by the cleaning staff.Our standard rooms are small and this information you can find in the internet site.We hope you will come to us back and we will try to do our best for your perfect stay.Best Regards,Kayra ÖzcanGuest Experiences Manager
par un voyageur
Séjour en famille
Publié le 8 août 2022 sur HotelsSéjour de 4 nuits passé en famille .
Les chambres étaient parfaites , 2 chambres : 1 de 2 et 1 de 3 Elles sont assez grande
Une un peu bruyante car donnait sur la rue
Petit déjeuner copieux
Commentaires de Gestion de l’hôtel
9 août 2022 par Kayra Özcan, Gestion de l’hôtel
Dear Guests,
Thank you for your nice rating and the gorgeous comment regarding our hotel.
We are very happy that your stay was full with nice emotions.
We look forward to serve you on your future visits.
Best Regards,
Kayra Özcan
Guest Experiences Manager
par un voyageur
Séjour pro
Publié le 23 mars 2022 sur HotelsPremier séjour à Istanbul et dans cet hôtel. L’accueil était très professionnel. La responsable de relation clients faisait beaucoup d’effort pour me parler en français et rendre agréable mon séjour. La chambre était parfaite, le lit très confortable, les équipements en très bon état, le nettoyage est fait chaque jour, le petit-déjeuner très diversifié et j’en profite pour remercier la dame qui m’a fait mes omelettes (tomates, fromage et jambon) durant tout mon séjour😉.
Commentaires de Gestion de l’hôtel
24 mars 2022 par Kayra Özcan, Gestion de l’hôtel
Dear Guest Kevin,
On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to Radisson President Hotel Beyazıt Family We would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honour for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again.
Kind Regards,
Kayra Özcan
Guest Experiences Manager
