Ratings based on 936 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
Love this hotel ! Nice view and nice rooms, has a starbucks, amazing massage at spa. Walk to Taksim & Galata.
Comment from Hotel Management
Feb. 28, 2024 by Guest Relations , Hotel Management
Dear Jackeline ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team
by A traveller
Posted Feb. 12, 2024 on Expedia
it was an amazing stay. hotel is very clean and at prime location. staff is very friendly and offered their best service. we visited first time for our wedding anniversary, we have been offered upgrade on room with complimentary welcome cake and juice. also breakfast rooftop is cherry on the cake. i would definitely recommend this property to everyone
Comment from Hotel Management
Feb. 19, 2024 by Guest Relations , Hotel Management
Dear Naina ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 19, 2024 by Rixos, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rixos Pera İstanbulGuest Relations Team
by A traveller
A good stay but..
Posted Jan. 10, 2024 on HotelsThe hotel is located in excellent location, few meters to middle of istiklal street. For us it was not really good to be in such active area because there is no possibility to have cold temperature of AC during winter. So opening the window was our only bad option. Whether it is towards the main street or pedestrian street, both were so noisy. The hotel is super clean and the staff are good.
Comment from Hotel Management
Jan. 12, 2024 by Huseyin Akartuna, Hotel Management
Dear Valuable Guest,Thank you so much for taking your time share your experience with us. I am sorry that we were not able to provide an impeccable service which prevented you giving us the top rating. I have acknowledged Engineering Maanger about the issues you mentioned.Looking forward to seeing you again at Rixos Pera Istanbul!Best regards,Huseyin AkartunaFront Office Manager
by A traveller
Posted Dec. 25, 2023 on Hotels
Comment from Hotel Management
Dec. 25, 2023 by Huseyin Akartuna, Hotel Management
Dear Salah,Thank you so much for choosing Rixos Pera Istanbul. We are happy to see that you enjoyed your stay.Looking forward to seeing you again soon!Best regards,
by A traveller
Ok stay
Posted Dec. 24, 2023 on HotelsThe staff was amazing , Melisa and Halil were very helpful all the time. The room with a seaview was noisy even when you close all the windows and affected the comfort. Heating was always super strong. Two incidents affected my happiness with the stay. First one was that staff knock once on the door and enter even when the do not disturb sign is on which we addressed. 2nd one was the hotel charging us for the coffee pods in the room, i move around alot and this was a first at a five stars hotel like the Rixos. Come on guys its 2023 no body charges for that in a room unless you ask for extra !
Comment from Hotel Management
Dec. 25, 2023 by Huseyin Akartuna, Hotel Management
Dear Mr. Ibrahim,Thank you very much for staying at Rixos Pera Istanbul. Although I am happy to see that you were impressed by the service of my colleagues, I am saddened to see that there were some problems affecting your experience. Housekeeping and Engineering Teams have been notified about the issues you mentioned.Looking forward to seeing you again soon!Best regards,
by A traveller
Posted Dec. 18, 2023 on Expedia
This is a fantastic property. The location of the hotel was also ideal. It was convenient to access all the attractions and activities that we had planned, and the concierge was incredibly helpful in providing recommendations and arranging transportation.we also have to commend the hotel staff for their exceptional service throughout our stay. Every member of the team, from the front desk to the housekeeping staff, was friendly, professional, and eager to assist with any request we had. Their attention to detail and genuine care for the guests truly set this hotel apart.we would like to commend the excellent hospitality extended by Melisa,Caren, Ayjana, uguscan, Davut and Nur.
Comment from Hotel Management
Dec. 18, 2023 by Huseyin Akartuna, Hotel Management
Dear Mohamed Syed Noor,Thank you very much for taking your time to share your experience at Rixos Pera Istanbul. I am delighted to see that your stay was fantastic. Your lovely review has been shared with my colleagues to boost their motivation.Looking forward to seeing you again soon!Best regards,
by A traveller
2nd time
Posted Dec. 3, 2023 on HotelsThis is the second time we stayed at this hotel. All the staff- Satva, the public relations person, the bell hop, Ferat, the entire front desk, the room staff, the restaurant staff...everyone was very friendly and accommodating. The one issue was the room temperature which could not be regulated. There was also an issue with the toilet but that was immediately resolved. All in all, the place is a great deal in a great location.
Comment from Hotel Management
Dec. 5, 2023 by Huseyin Akartuna, Hotel Management
Dear Richard,Thank you so much for taking your time to share your experience at Rixos Pera Istanbul. I am delighted to see that your stay was up to your expectation. I have also acknowledged Engineering Team regarding your feedback.Looking forward to seeing you back soon!Best regards,
by A traveller
Posted Nov. 20, 2023 on Hotels
Comment from Hotel Management
Nov. 20, 2023 by Huseyin Akartuna, Hotel Management
Dear Pawel,Thank you so much for choosing Rixos Pera Istanbul and your rating.Best regards,
by A traveller
Posted Nov. 1, 2023 on Expedia
Very nice property and great staff.
Comment from Hotel Management
Nov. 1, 2023 by Huseyin Akartuna, Hotel Management
Dear Ihab,Thank you so much for staying with us. We are glad to see that you enjoyed your stay. Looking forward to seeing you again soon!Best regards,
