Ratings based on 92 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 26, 2023 on Expedia
Really nice holiday park we will definitely be back!
by A traveller
Posted Dec. 3, 2021 on Hotels
This is a fine "cabin park" at which to stay, but to call it four stars is grossly misleading. Four-star establishments have towels, the cable on the television works, and heating doesn't take three hours to stabilize to a livable range. Prospective clients should think of this as a classy two-star park. The insides of the cabins are well thought-out. Service was a bit weird in that we were assigned the cabin furthest away from the parking lot on an evening where at most one other cabin in the area was occupied.
Overall, this is fine place to stay if one is aware of its limitations, and the listing on Hotelsé.com
by A traveller
Posted Jul. 19, 2020 on Expedia
Very nice weekend stay. Our main goal was to visit Brugge and Dunkirk. The holiday park was only 15 minutes from both in either direction. Caravans were clean, park was clean, people were friendly. You need to know to bring extra toilet paper, paper towels, towels, washcloths as they aren’t provided. The holiday park is a big place with lots of families camping and celebrating into the night, so if you are hoping for quiet sleep at night, you may be disappointed, but we expected that. My kids 2 and 6 loved the playgrounds, the wild rabbits, the beach on the lake, and the blow up bouncy slide. We would come back again!
Comment from Hotel Management
Aug. 22, 2020 by Jan Heus? General Manager, Hotel Management
Hallo,
we zijn blij met deze feedback. Uiteraard houden wij rekening met de opmerkingen die jullie maakten. in ons reglement staat, dat het om 22u stil moet zijn. Wij hebben een conciërge die hier over waakt. U kunt dag en nacht beroep op hem doen.
Wij kijken er al naar uit om jullie terug te mogen ontvangen.
by A traveller
Great stay, friendly, helpful staff.
Posted Mar. 7, 2020 on HotelsOur family of 4 (2 adults & 2 children aged 11 & 7) stayed for 4 nights. We booked a 2 bedroom chalet with terrace but ended up in a 3 bedroom, 2 bathroom chalet as our original chalet had been condemned after a sick Italian family had just checked out & staff were worried about Coronavirus/Covid 19 even after an extra intense cleaning of the chalet. We were extremely pleased at their actions & welcomed their transparency. Received a great booklet with lots of information about the park & services & surrounding areas. The chalet was very clean & well stocked with cutlery, crockery & cooking utensils. There was a large refrigerator/small freezer, gas hobs & oven, microwave, kettle & coffee machines (pod and drip). Beds were comfortable with nice linen. Master bedroom had a good size bed and bathroom. 2nd bedroom with two single beds and 3rd small bedroom with just enough space for a set of bunks. 2nd bathroom had access off the two bedrooms & was again a pretty good size. Comfortable sitting areas & large smart TV. Wi-Fi was weak at times but think this was partly due to our location within the park. Lots of storage throughout the space, think these chalets are quite new. Nice & warm. Convenient to two large supermarkets, Brugge, Oostende, Dunkirk & Calais. It rained quite a bit during our stay but our children enjoyed one of the large playgrounds on site. The lake & water slides look fantastic for a summer stay. Would recommend based on our experiences during our stay.
Comment from Hotel Management
Mar. 11, 2020 by pg, Hotel Management
we are glad that you enjoyed staying with us
by A traveller from London
Posted Nov. 2, 2019 on Expedia
The caravan was excellent. The rooms and the amenities were superb
Comment from Hotel Management
Nov. 6, 2019 by petra, Hotel Management
thanks for staying with us, hope to see you again.
by A traveller
am breakin comfort
Posted Oct. 27, 2019 on HotelsFamily stay with 2 young children.
Lots of fun for the kids.
Location is also practical for a visit at Brugge.
Cleaning of lids could be improved.
Be aware that no toilet towels are provided
Very good wifi
Comment from Hotel Management
Nov. 14, 2019 by Jan, General Manager, Hotel Management
Thank you very much for those positif reactions!
Team Klein Strand
by A traveller
Basic
Posted Sep. 4, 2019 on HotelsThe area is very beautiful... but the caravan was very basic with hardly anything in it. Bring your own towels, toilet paper, soap etc
Comment from Hotel Management
Sep. 26, 2019 by Jan- General Manager, Hotel Management
Hello,
Towels you have to bring with, but toiletpaper, soap, coffee, … has to be there. We'll inspecting why you didn't get it and our excuses.
Team Klein Strand
by A traveller from Hastings, UK
Posted Aug. 29, 2019 on Expedia
Lovely location. Lots for the kids. Relaxing setting. Caravan was fantastic and very clean. Ideal for a family break. Staff very friendly and helpful. Will be booking again!!.
Comment from Hotel Management
Sep. 30, 2019 by Jan Heus, General Manager, Hotel Management
Thank you very much for this lovely reactions!
by A traveller
Posted Aug. 28, 2019 on Expedia
Very clean and modern chalet, also very roomy. Park is extremely well kept.
Comment from Hotel Management
Sep. 30, 2019 by Jan Heus, General Manager, Hotel Management
Thank you very much for your lovely reaction!
by A traveller
Posted Apr. 22, 2019 on Hotels
Comment from Hotel Management
Apr. 24, 2019 by Jan, general manager, Hotel Management
Hello, we are glad to get such a good review. We will do everything to please our guests. When you have some more suggestions, we like to hear them!
Many thanks!
Team Klein Strand
