Note fondée sur 666 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bien !
Publié le 29 juill. 2019 sur HotelsHôtel très bien situé, proche de la plage(5 minutes à pied.) Personnel agréable et arrangeant.
Commentaires de Gestion de l’hôtel
1 août 2019 par General Manager, Gestion de l’hôtel
Dear Olivier,
A convenient location makes all the difference, and we're delighted to know ours could help you enjoy your stay. Our team works hard to deliver courtesy and convenience that you can count on. It is our hope that we can make each stay more memorable than the last, and we look forward to making your next visit even better.
par un voyageur
Publié le 23 avr. 2024
Commentaires de Gestion de l’hôtel
13 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
par un voyageur de Ocala
Publié le 9 mars 2024
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear MARIA,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur de MIAMI
Publié le 26 févr. 2024 sur Expedia
Is a small hotel, little bit old but clean and comfortable.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Andres,Thank you for your kind feedback. It's good to hear that despite being a small and older hotel, you found it clean and comfortable. Your comfort is important to us, and we'll continue to strive for a positive experience for our guests. We look forward to hosting you again very soon!Sincerely, Hotel Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Very friendly front desk staff.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kelly,Thank you so much for your fantastic feedback. We're pleased to hear that you had a positive interaction with our front desk staff! Providing friendly and helpful service is a priority for us. We hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 22 févr. 2024 sur Hotels
The internet kept disconnecting. Very frustrating. Otherwise an enjoyable stay
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind feedback. We're glad to hear that you had an enjoyable stay overall, but we apologize for the frustration caused by the internet disconnections. Your feedback is important, and we'll look into improving the stability of our internet service to ensure a smoother experience for our guests in the future. We hope to welcome you back for an even better stay.Sincerely, Hotel Manager
par un voyageur
Not what I was expecting
Publié le 21 févr. 2024 sur HotelsThe floor and couch were dirty and the room smelled really bad!! The bed sheets seemed clean but they had yellow spots. The Heater barely worked, I had to set it to 82 to get any warmth. Overall not happy, would not stay here again.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ruth,We are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition your room, sheets, and cleanliness. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time to share this experience and for your valuable business.Sincerely, Hotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Most dining facilities were closed by 9pm even on a Saturday, so bring your own food if you have late evening events.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lukky,We appreciate your feedback regarding the limited dining options after 9 pm, especially on a Saturday. We understand the importance of catering to varying schedules and will review our operating hours to better accommodate our guests. Thank you for bringing this to our attention, and we hope to improve your overall experience during your next stay. Sincerely, Hotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Patricia,It is delightful to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
