Ratings based on 960 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
A place to relax your body and to clear your mind
Posted Mar. 2, 2024 on HotelsGreat place to stay both for the body and the soul. Very spacious rooms and very well appointed. The view from the window onto the river is amazing! And the staff are as friendly and courteous as could be! Bravo!!!
Comment from Hotel Management
Mar. 4, 2024 by Christophe Provencal - front desk manager, Hotel Management
Oh wow !!!Thank you so much for this lovely comment ! We were very happy to receive you at the chateau. Feel free to come and visit again next time you are in the area. Have a good day
by A traveller from Brampton
Posted Feb. 28, 2024 on Expedia
Good place to stay
Comment from Hotel Management
Mar. 1, 2024 by Christophe Provencal - front desk manager, Hotel Management
Wow thank you for your appreciation !We are so pleased that you liked it. Come back anytime soon.
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Christophe Provencal, Directeur de la réception, Hotel Management
Merci d'avoir évalué votre séjour. Bonne journée
by A traveller
Posted Feb. 21, 2024 on Expedia
Front desk staff was very professional and helpful
Comment from Hotel Management
Mar. 1, 2024 by Christophe Provencal, Directeur de la réception, Hotel Management
Oh wow thank you very much. We will share your comment with our staff. Have a nice day !
by A traveller
Posted Feb. 19, 2024 on Expedia
The pillows were uncomfortable, lumpy. The shower was weak and the fan took too long to start so the humidity was terrible in both the bathroom and room. The coffee maker was awkward and frustrating. We called a staff member who came up and fixed it for us. She mentioned many people have trouble with this machine.
Not a good TV channel selection.
The bed was comfortable and the staff was very helpful. The room was very clean.
Comment from Hotel Management
Feb. 20, 2024 by Christophe Provencal - front desk manager, Hotel Management
Hi,we are deeply sorry that you didn't like your experience here at the chateau joliette. We will use your comments to improve our service. Maybe next time, let us know about the pillows, maybe we can find different ones to improve your sleep quality. We hope that you will consider us if you visit joliette another time. Have a good day.
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Christophe Provencal, Directeur de la réception, Hotel Management
Wow !!Un gros merci d'avoir donné une aussi bonne note ! Bonne journée
by A traveller
Posted Feb. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Christophe Provencal, Directeur de la réception, Hotel Management
Merci !
by A traveller
Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Christophe Provencal, Directeur de la réception, Hotel Management
Super !Merci beaucoup pour ce beau commentaire. A une prochaine fois j'espère !
by A traveller
Posted Feb. 3, 2024 on Expedia
Very pleasant experience at check in; friendly staff. Very clean room.
Fully satisfied with our quick one night stay. Hotel was quiet, clean and comfortable; staff were very pleasant. Would happily recommend to anyone.
Comment from Hotel Management
Feb. 3, 2024 by Christophe Provencal - front desk manager, Hotel Management
WOW ! Thank you for this nice review. We will share your comments about the staff and cleanliness with our group. Have a good day and if your are in the neighborhood next time, it will be a pleasure to see you again !
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 3, 2024 by Christophe Provencal, Directeur de la réception, Hotel Management
Excellent ! Un gros merci pour cette note parfaite. Bonne journée
