Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Celicia H, Radisson Concierge, Gestion de l’hôtel
Jonathan, thank you so much for choosing the Radisson and leaving us a ten out of ten review! Hope you will visit us again real soon!
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Celicia H, Radisson Concierge, Gestion de l’hôtel
Hello Keith, and thank you so much for leaving us a review! It is wonderful to hear that you had a pleasant experience at our hotel. We hope that upon your next visit, we can exceed your expectations and provide a 10 out of 10 experience!
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Celicia H, Radisson Concierge, Gestion de l’hôtel
Hello Kenneth, and thank you so much for taking the time to leave us a review! While it is delightful that you had a rather positive experience at our hotel, it would appear that we missed the mark somewhere along the way. We hope that upon your next visit, we can exceed your expectations and provide a 10 out of 10 experience!
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Celicia H, Radisson Concierge, Gestion de l’hôtel
Melanie, on behalf of us all here at the Radisson Plaza Hotel in Kalamazoo, I am so sorry to see that your recent visit was rather disappointing. I would love to hear more about your experience, what went wrong, and what I can do to make it right. You are welcome to give the hotel a call and ask for me at your earliest convenience.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Celicia H, Radisson Concierge, Gestion de l’hôtel
Kiarra, thank you so much for leaving us a 5 out of 5 review, and thank you so much for choosing the Radisson!
par un voyageur
Publié le 17 févr. 2024 sur Expedia
we got a king suite with the kitchen, very nice room & shower was incredible. loved that we could get drinks right in the hotel and just go back up to our room.
bed is on the former side.
i wish the pool/hot tub was open longer, we didn’t get to use either because of the time we got there.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Celicia H, Radisson Concierge, Gestion de l’hôtel
Hello Brittani, we would like to thank you for taking the time to leave us a review! We are absolutely delighted to have provided a 5 out of 5 experience! It is delightful to hear that you enjoyed your spacious suite, and you were able to enjoy a luxurious shower in your room. And we're so glad you felt spoiled by the convenience of a bar located within the hotel. We hope that the firm bed was to your preference, though we apologize if it was not. We would also like to apologize that the pool/hot tub hours did not fit into your schedule. We hope that next time you visit, you will be able to enjoy a nice swim or soak. Thank you so much for leaving us a review, and thank you for choosing the Radisson!
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Parking is expensive, $87 for a Friday thru Sunday stay. Staff is extremely friendly. Room seemed to have been renovated recently, it was a comfortable place.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Celicia H, Radisson Concierge, Gestion de l’hôtel
Hello Jessica, and thank you so much for leaving us a review! It is great to hear that our staff was extremely friendly, and that you appreciated our newly renovated comfortable rooms! Now, the parking charge you mentioned is concerning because that amount does not match our parking rates for guests who stay overnight. Please give the hotel a call at your earliest convenience and we will be happy to assist you and get that cleared up! Have a wonderful rest of your day, and thank you so much for choosing the Radisson!
par un voyageur
Publié le 12 févr. 2024 sur Expedia
This is our go to hotel when we visit our daughter at WMU. Super close to neat stores, restaurants and has a big Starbucks inside with 2 bar/restaurants. We can easily take an Uber to events instead of trying to park on campus. Comfy beds too!
Commentaires de Gestion de l’hôtel
13 févr. 2024 par David Noyes, Gestion de l’hôtel
Jamie, thank you for the glowing review of our property! We can't wait to see your family again. If you find you need anything on your next visit, please feel free to reach out.David NoyesConciergeRadisson Plaza Hotel
par un voyageur de Sylvania
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 févr. 2024 par David Noyes, Gestion de l’hôtel
Terry, thank you for taking the time to fill out a review for the Radisson in Kalamazoo. We hope that you give us the opportunity to earn that extra star to make it a 5 out of 5 on your next visit. In the meantime if you would like to discuss ways that you think we might improve our service, please feel free to contact me.David NoyesConciergeRadisson Plaza Hotel
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Celicia H, Radisson Concierge, Gestion de l’hôtel
Hello Diana, and thank you so much for leaving us a review! It is amazing to hear that you had a 10 out of 10 experience at our hotel!! You have truly made our day, and we hope that we get another chance to delight you very soon.
