Ratings based on 71 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 25, 2024 on Expedia
This property was disappointing. Not accessible at all to street as it sits so high. The road up is quite narrow and there is no walkable area to go down the steep hill to main steeet. Their driver charged me $600 tbt ($17) just to go downhill less than .25 miles so we can eat. There is no traditional Thai breakfast. Everything is a la carts and eat in room. The rooms are old and pool is outdated and much leaves consume the pool. The beach is only accessible by their shuttle at certain times. Overall nice staff but poor facility to enjoy Phuket. We left after first night and going to another hotel. The 1 bedroom king bed does not house 3 ppl as it says. The sofa is more o a live chair. To make another bed it’s extra. Luckily I booked 2 bedroom for 3 people.
Comment from Hotel Management
Jan. 28, 2024 by Diego Bianchi , Hotel Management
Thank you for your review, however I am not sure who wrote it as for this reservation we had three women stay. Maybe use someone else's account or just hide behind a fake name, not nice when critice a place.The properties are exposed with real names and real people so reviews as yours should be supported with real namesThen the reservation was and stayed in a two bedroom private pool villa. The One Bedroom private pool villas are meant for two adults. What is your point?It is clearly stated at check in, and proved by many reviews and information available online, that we provide a free shuttle to the village (5 minutes drive) and the beach (10 minutes drive) from 9am to 10 pm. Could please send a private message with the information about the staff asking for a surcharge. So can investigate the case.The Resort is in Kamala, 60 mt above sea level, not really a mountain and the road up to the resort is 5 mt wide and in the shadow. Steep but not an impossible challenge. Especially for a young person.The breakfast is served at the villas, well appreciated by most of our guests, and at the bottom of the menu is clearly stated "like something Extra or different, please let us know". May be one night in negative mood wasn't enough to notice itDuring covid the resort went under a heavy renovation that included all pools. After your review we checked it again, empty the pool and couldn't find a problem. But we trusted you and checked it.Last point, sorry for the long reply, i suggest next time you walk in a place, see if you like and book it. Nowadays the internet allows you to gather all information beforehand, and not only from the property, but specifically from the Guest (reviews, IG, Google Maps and so on). Nothing is hiddenKind Regards.
by A traveller
Posted Jan. 22, 2024 on Expedia
This is by far the best resort I have ever stayed at. My husband and I arrived for our honeymoon and from the second we showed up, the staff was super friendly and helpful. We rented a scooter which made getting to and from the area very easy. You are about 5 minutes away from Kamala beach and about 20 minutes away from Patong beach. I love that this resort is up on a hill so you are away from the hustle and bustle. We will definitely be staying here again the next time we are in Phuket. Thank you Villa Tantawan for everything and for making our honeymoon extra memorable.
Comment from Hotel Management
Jan. 23, 2024 by Diego, Hotel Management
Dear IndianaThank you for your kindness and supprot See you again at Villa Tantawan Team
by A traveller
Posted Jan. 5, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Diego, Hotel Management
Dear MaggieThank you for your kindness and support
by A traveller
Posted Nov. 17, 2023 on Expedia
My partner and I recently stayed at Villa Tantawan, we got the mountain view room and we both absolutely loved it. The villas are spacious, clean and out of the way from the hustle and bustle of busy streets, allowing you to really relax in the beautiful villa whenever you wanted a bit of peace and quiet.
Rooms are cleaned and restocked everyday, and based on your needs. The staff are all so wonderful and welcoming, always with a smile or offering you something to make your stay more pleasant.
Tantawan provide a complimentary shuttle bus service down to Kamala beach and back to reception, which was great to take advantage of too, given the location of the villas is up quite a steep hill (price paid for beautiful views).
Thanks to the staff for their hospitality and service, we hope to see you again someday!
Comment from Hotel Management
Nov. 18, 2023 by Villa Tantawan Team, Hotel Management
Dear Dolan Max Arnold,Thank you for your kind support also we're very appreciate you to stay with us. Hope to see you next time.Villa tantawan Team
by A traveller
Posted Jul. 26, 2023 on Expedia
Room was clean. Swimming pool was also very clean. Staff was amazing!! Super easy to communicate with and always available and at your service. Food was great! My only issue was multiple lizards in the room due to a loose roof panel. Other then that the resort was awesome!
Comment from Hotel Management
Jul. 31, 2023 by Diego, Hotel Management
Dear GinaThank you for your kindness and support and during the maintenance (we will be closed from 26 Sept to 10 Oct) we will work on the lizard's way to get inside The Villa Tantawan Team
by A traveller
Posted Jul. 20, 2023 on Expedia
Great overall experience - serenity.
Comment from Hotel Management
Jul. 24, 2023 by Villa Tantawan Team, Hotel Management
Dear Kari Wallace,Thank you for your kindness and review to suppport us.Hope to guest your Family again at Villa Tantawan .
by A traveller from Tomball
Posted Jun. 25, 2023 on Expedia
Comment from Hotel Management
Jul. 18, 2023 by Tuck, Hotel Management
Thank you for your kindness and support.Send Regards from Villa Tantawan Team
by A traveller
Posted Jun. 19, 2023 on Hotels
Comment from Hotel Management
Jun. 23, 2023 by Tuck and Villa Tantawan Team, Hotel Management
Thank you for your kindness and Support .
by A traveller
Posted Apr. 12, 2023 on Expedia
The staff are amazing, always ready to help.
Comment from Hotel Management
Apr. 12, 2023 by Diego, Hotel Management
Dear ShirleyThank you very much for your kindness and supportThe Villa Tanatwan Team
by A traveller
Posted Sep. 1, 2022 on Expedia
