Ratings based on 940 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024
The whole hotel was dirty had a bad smell the room they gave us either was never cleaned from the night before or someone was already in it cuz the bed was unmade! Then they tried to put us in another room which didn’t have enough beds for my family. It was also dirty. We. Had to go pay another $500 for another hotel And still haven’t gotten my $380 back from them. 😡😡😡😡😡
by A traveller
Posted Feb. 25, 2024 on Hotels
by A traveller
Posted Feb. 16, 2024 on Hotels
Friendly staff
by A traveller
Posted Feb. 14, 2024 on Expedia
The staff was great. Especially the check in guy.
by A traveller from De soto
Posted Feb. 13, 2024 on Expedia
Nothing
by A traveller
Posted Jan. 22, 2024 on Hotels
by A traveller
Posted Jan. 14, 2024 on Expedia
We reserved three rooms. We had family that reserved four more. One room had a shoe under the chair from the previous stay. One room smelled so bad like something was spoiled. Turning heat on made the smell worse. They had gnats flying around in lobby. At check-in individual checking us in checked us in for one night but we’re staying for three. When questioned if he had it correct he reassured us he did. Hotel staff locked us out of our room the next day until we checked back in. Prices that were quoted changed by 40 plus dollars from original quote that was made at reservation. The event room we reserved for our gathering was not ready and so cold we made the decision to hang out in the lobby instead and asked for a refund. Morning of checkout - checkout as at 11 we went down to say goodbye to family before ten and when we went back up to our rooms at ten we were locked out of our rooms. Horrible place we will not be back!
by A traveller
Posted Jan. 7, 2024 on Expedia
by A traveller
Posted Jan. 2, 2024 on Expedia
The pool was cold, and the Hot tub doesn’t work. But the rest are a good hotel
by A traveller
Posted Dec. 26, 2023 on Hotels
Once again, the pool was not available for use. Becoming the worst hotel!
