Ratings based on 891 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted May 6, 2024
Comment from Hotel Management
May 8, 2024 by Kita, Hotel Management
Dear Michael,Thank you for taking the time to tell us about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
5 out of 5
by A traveller

Posted May 5, 2024
Room size.
Comment from Hotel Management
May 8, 2024 by Kita, Hotel Management
Dear Michael,Thank you for taking the time to tell us about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Kita, Hotel Management
Dear Ryan,Thank you for taking the time to tell us about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Kita, Hotel Management
Dear Alayshia,Thank you for taking the time to tell us about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
4 out of 5
by A traveller

Posted Feb. 18, 2024
Comment from Hotel Management
Feb. 19, 2024 by Kita, Hotel Management
Dear Michael,Thank you for taking the time to tell us about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
5 out of 5
by A traveller

Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Kita, Hotel Management
Dear Perace,Thank you for taking the time to tell us about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
I was disappointed to see the Black Diamond parking ! Nice for them but I missed my usual spot !
Comment from Hotel Management
Feb. 13, 2024 by Kita, Hotel Management
Dear Barb,Thank you for taking the time to tell us about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously change our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
1 out of 5
by A traveller

Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 8, 2024 by Kita, Hotel Management
Dear Amanda,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
3 out of 5
by A traveller

unpleasant odor

Posted Jan. 28, 2024 on Hotels
The hotel wasn't bad however, the 2nd floor where we stayed on wreaked of what we believe to be marijuanna and it just left a bad impression on us.
Comment from Hotel Management
Feb. 5, 2024 by Kita, Hotel Management
Dear Ben,Thank you for taking the time to tell us about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
1 out of 5
by A traveller

Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Kita, Hotel Management
Dear Dieussaint,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express KANSAS CITY SPORT COMPLEX AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.