Ratings based on 917 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Expedia
The front desk service is poor.
Comment from Hotel Management
Feb. 19, 2024 by Grand Hi-Lai Hotel, Hotel Management
Dear Valued Guest,Thanks for choosing Grand Hi-Lai Hotel Kaohsiung.We apologize for any inconvenient experiences, we will inform the situations to manager and enhance all the qualities.Still also expect you could come back while traveling KaohsiungWe appreciate and sincerely hope that all areas of your stay were satisfactory and cozy that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel
by A traveller from New York
Posted Feb. 5, 2024 on Expedia
Very good location and convenient for shopping. Because it locate with big department stores.
Comment from Hotel Management
Feb. 7, 2024 by Grand Hi-Lai Hotel, Hotel Management
Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel
by A traveller
Posted Feb. 1, 2024 on Expedia
Great hotel with a very convenient localization.
Comment from Hotel Management
Feb. 2, 2024 by Grand Hi-Lai Hotel, Hotel Management
Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel
by A traveller
Posted Jan. 28, 2024 on Expedia
Walk distance to port, love river, art center,public transit, beautiful water view. The TV is not too easy to work with.
Comment from Hotel Management
Jan. 29, 2024 by Grand Hi-Lai Hotel, Hotel Management
Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel
by A traveller
Posted Jan. 25, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by 高雄漢來大飯店 營運部門總監梁詠彥, Hotel Management
親愛的貴賓，您好非常感謝您選擇高雄漢來大飯店，並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力，願我們陽光溫情的服務為您帶來至尊的服務體驗，歡迎您再次光臨。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟
by A traveller
Posted Jan. 10, 2024 on Expedia
Great harbour view n good gym n japanese bath house n sauna
Comment from Hotel Management
Jan. 11, 2024 by Grand Hi-Lai Hotel, Hotel Management
Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel
by A traveller from redmond
Posted Jan. 7, 2024 on Expedia
nice location, excellent harbor view
Comment from Hotel Management
Jan. 11, 2024 by Grand Hi-Lai Hotel, Hotel Management
Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.Wish you have a wonderful dayGrand Hi-Lai Hotel
by A traveller
Posted Jan. 7, 2024 on Hotels
Comment from Hotel Management
Jan. 11, 2024 by Grand Hi-Lai Hotel, Hotel Management
親愛的貴賓，您好感謝您對我們的滿分評價，高雄漢來大飯店會帶著您的鼓勵和支持繼續努力，相信我們一定會做的更好!感謝您的支持，敬祝順安。祝您順心如意高雄漢來大飯店 營運部門總監梁詠彥 謹啟
by A traveller from Washington
Posted Dec. 30, 2023 on Expedia
Great location and we got upgraded suite with two queens and living room that could closed off. The breakfast buffet had some local dishes to the south, but wasn’t as vast as some of the hotels we stayed in Taipei and Taichung. There are plenty of food options in Hanshin mall next to Hi-Lai. You don’t even have to walk outside; bonus, if you come here during summer time heat.
Comment from Hotel Management
Jan. 1, 2024 by Grand Hi-Lai Hotel, Hotel Management
Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel
by A traveller
Posted Dec. 27, 2023 on Expedia
Excellent staff and able to store our luggage after check out
Comment from Hotel Management
Dec. 27, 2023 by Grand Hi-Lai Hotel, Hotel Management
Dear Valued Guest,Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff.We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.wish you have a wonderful dayGrand Hi-Lai Hotel
