Note fondée sur 954 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Ajay Sampige, Gestion de l’hôtel
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach Resort for your stay. We hope you had a wonderful time and we look forward to welcoming you back soon.Best regards,Ajay SampigeGeneral Manager
par un voyageur
Publié le 26 août 2023 sur Hotels
par un voyageur
Publié le 24 févr. 2023 sur Expedia
Le cadre est magnifique, c’était vraiment relaxant le petit déjeuner. Malheureusement n’était pas trop varié. Les équipements de l’hôtel sont excellents manque quelques machines de sport. Sinon les enfants ont aimé. Malheureusement un toboggan était fermé chambre correcte.
Commentaires de Gestion de l’hôtel
24 févr. 2023 par Hilton Phuket Arcadia Team, Gestion de l’hôtel
Dear SIDI, Thank you for choosing to stay with us at Hilton Phuket Arcadia Resort & Spa and for taking the time to share your lovely feedback! I am delighted to note that you enjoyed everything about your experience - from our resort's overall features to the hospitality of our staff, and the beautiful resort. I will certainly take the liberty of sharing your comments with the rest of our team members who have made your enjoyable experience possible. It has been a pleasure having you and we all can't wait to welcome you 'home' again to Hilton Phuket Arcadia Resort & Spa in the near future.Best regards,
par un voyageur
Publié le 27 déc. 2022 sur Expedia
Bel Hôtel, service au top.
Commentaires de Gestion de l’hôtel
30 déc. 2022 par Hilton Phuket Arcadia Team, Gestion de l’hôtel
Dear Hamouda,Thanks so much for sharing your feedback about our beautiful resort and service. We’re glad to hear that you enjoyed your stay with us at Hilton Phuket Arcadia Resort & Spa. Thanks again, and we hope to see you again very soon.Kind Regards,Hilton Phuket Arcadia Team
par un voyageur
Publié le 20 avr. 2022 sur Expedia
Sejour agreable
Commentaires de Gestion de l’hôtel
13 mai 2022 par Oriol Marquez General Manager, Gestion de l’hôtel
Dear Saloua,
First, thank you for having chosen Hilton Phuket Arcadia Resort and Spa as the hotel for your recent stay in Phuket. Likewise, we thank you very much for taking the time to provide us your feedback on your recent stay with us.
Once again thank you for your review and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the near future.
Kind regards
par un voyageur
Tip top.
Publié le 9 févr. 2022 sur HotelsSuper hôtel avec un grand parc. Personnel au petit soin et attentionné. Pour moi le seul petit reproche à faire c'est la plage de l'hôtel mais dû peut être au COVID. Je recommande c'est hôtel. Merci encore.
Commentaires de Gestion de l’hôtel
25 févr. 2022 par Hilton Phuket Arcadia Resort & Spa Team, Gestion de l’hôtel
Dear Laurent,
Thank you for staying with us at Hilton Phuket Arcadia Resort & Spa and taking the time to share your positive feedback. Kindly share the details to us about your beach disappointed experience? We're happy to assist.
Anyhow, It has been a pleasure having you at the resort and we really look forward to welcoming you again.
Good day!
par un voyageur
Publié le 23 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2022 par Hilton Phuket Arcadia Resort & Spa Team, Gestion de l’hôtel
Dear Giancarlo,
Thank you for choosing Hilton Phuket Arcadia Resort and Spa and gave us a 10-rating. We really look forward to welcoming you again in the future.
par un voyageur
Publié le 6 janv. 2022 sur Expedia
Hôtel bien situé en face de la mer mais séparé par une route. Le domaine est immense plutôt bien entretenu.
Il n"y a aucune pension disponible ce qui est bien regrettable.
Commentaires de Gestion de l’hôtel
26 janv. 2022 par Hilton Phuket Arcadia Resort & Spa Team, Gestion de l’hôtel
Dear Alain,
Thank you for choosing Hilton Phuket Arcadia Resort and Spa and sharing your feedback. We really look forward to welcoming you again in the future.
par un voyageur
Publié le 11 déc. 2019 sur Expedia
La beauté du site
J ai moins aimé’ sa taille un peu trop grande
La vétusté hôtel a rafraîchir
Commentaires de Gestion de l’hôtel
12 déc. 2019 par Management, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa.
While I am glad that you generally enjoyed your stay based on the rating that you gave, I would like to apologize for a few things that you did not like about our resort, particularly the need for a refresh or refurbishment. In relation to this, I am happy to appraise you of the fact that we are already in the initial stage of our resort renovations.
I would like to reiterate that we are consistently changing our products and services so that may better align with the changing needs and expectations of our discerning guests.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon!
Best regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
par un voyageur
Publié le 26 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2019 par Management, Gestion de l’hôtel
Dear Arnaud,
Thank you for taking the time to give your Hilton Phuket experience a good rating.
Based on the rating you have given us, it appears that you generally enjoyed your stay; however, it would appear that you were expecting something extra to make your stay just that more enjoyable. So, if you are able to share any further comment I would be very happy to hear from you so that we may enhance our service standards and improve our offer and therefore better align with your expectation in the future.
Until then,
General Manager
Hilton Phuket Arcadia Resort & Spa
