Ratings based on 843 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Easy and pleasant.
Comment from Hotel Management
Jan. 29, 2024 by Maryam Pargoshati , Hotel Management
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are grateful for such a wonderful comment! It is a pleasure to read that you enjoyed all aspects of the hotel. I will be happy to share your kind comment with all of my colleagues, which I know will act as a great motivator. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations
1 out of 5
by A traveller

Posted Dec. 9, 2023 on Hotels
Comment from Hotel Management
Dec. 23, 2023 by Maryam Pargoshati , Hotel Management
Değerli Misafirimiz Erdogan Bey , Radisson Blu Hotel'i tercih ettiğiniz ve bizi değerlendirmeye zaman ayırdığınız için teşekkür ederiz. Bizimle olan genel deneyiminizin beklentilerinize uygun olduğunu ve bizimle rahat bir konaklama geçirdiğinizi görmekten çok mutluyuz. Görüşlerinizi zaten ilgili departman yöneticisi ile paylaştım. Bir sonraki Kayseri ziyaretinizde sizi tekrar aramızda görmek dileğiyle! Saygılarımızla, Maryam Pargoshati - Misafir İlişkileri
5 out of 5
by A traveller

Posted Oct. 15, 2023 on Expedia
second time staying here and again amazing service from all the staff here. Super clean, comfortable and relaxing after a long travel day. One of my favorite hotels and will keep staying here!
1 out of 5
by A traveller

Posted Sep. 16, 2023 on Hotels
Comment from Hotel Management
Sep. 19, 2023 by Maryam Pargoshati , Hotel Management
Dear Guest , Thank you for choosing Radisson Blu Hotel for your stay in Kayseri. We appreciate you taking the time to provide us your feedback about your stay. In Radisson Blu Hotel Kayseri, we always do our best to maintain our service quality and keep the guest satisfaction at the highest level. We do sincerely apologize that we couldn’t fully satisfied you with our service. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. We would like to learn more and search the reasons of your rating. I called you but couldn't reach you. Please contact me directly by mail to discuss your experience at our hotel maryam.pargoshati@radissonblu.com. Looking forward to hearing from you soon! Best Regards, Maryam Pargoshati – Guest Relations
5 out of 5
by A traveller

Posted Aug. 16, 2023 on Expedia
Locations is excellent. Service was great. Rooms were great.
Comment from Hotel Management
Aug. 16, 2023 by Maryam Pargoshati , Hotel Management
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. I have already shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
5 out of 5
by A traveller

Posted Jun. 28, 2023 on Expedia
Amazing property everything was very good.. Except swimming pool that we must purchase hair cap from them
Comment from Hotel Management
Jul. 3, 2023 by Maryam Pargoshati, Hotel Management
Dear Guest, thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. I have already shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
1 out of 5
by A traveller

Posted Apr. 9, 2023 on Expedia
Terrible communication
Comment from Hotel Management
Apr. 10, 2023 by Maryam Pargoshati , Hotel Management
Dear guest, we appreciate you taking the time to provide us your feedback about our hotel. We are sorry to see that we couldn't meet your expectations. In Radisson Blu Hotel Kayseri, we always do our best to maintain our service quality and keep the guest satisfaction at the highest level. That's why, we would like to know more and make a comprehensive research in order to understand aspects leading to this dissatisfaction. However, we can not reach to you . If you can please contact us we will promptly check everything and respond you back. Regards, Maryam Pargoshati, Guest Relations
5 out of 5
by A traveller

Posted Feb. 21, 2023 on Expedia
Perfect for a family ski vacation
Comment from Hotel Management
Feb. 23, 2023 by Maryam Pargoshati , Hotel Management
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
5 out of 5
by A traveller

Looking forward to come back

Posted Jan. 27, 2023 on Hotels
Super stay⭐️
Comment from Hotel Management
Jan. 28, 2023 by Maryam Pargoshati , Hotel Management
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. We are continuously looking for ways in which to improve the quality of our services offered to our guests. That's why, your feedback is so important to us because it gives us an opportunity to know what you think. Please be sure about that I have shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
5 out of 5
by A traveller from Louisville

Posted Dec. 24, 2022 on Expedia
Excellent hotel with highly professional staff. Mr. Nafi SAN at the reception welcomed us with a friendly smile and exert all his efforts to facilitate our check-in process. Hotel has all amenities you may expect from a Radisson hotel. We enjoyed staying there.
Comment from Hotel Management
Dec. 27, 2022 by Maryam Pargoshati , Hotel Management
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. We are continuously looking for ways in which to improve the quality of our services offered to our guests. That's why, your feedback is so important to us because it gives us an opportunity to know what you think. Please be sure about that I have shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations