Ratings based on 919 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave a review on your recent stay at our hotel Gregory. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.
by A traveller
Posted Feb. 28, 2024 on Expedia
Clean bright property with good amenities and great breakfast
Comment from Hotel Management
Mar. 5, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave a review on your recent stay Robert. We are pleased to hear that you were able to take advantage of our complimentary buffet breakfast and the variety of amenities on offer at the property. We hope to welcome you back on your next trip to Kelowna.
by A traveller
Posted Feb. 27, 2024 on Expedia
King suite is nice and roomy. Bathroom was big with a nice soaker tub and separate shower.
Comment from Hotel Management
Mar. 5, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave a review on your recent stay Sandra. We are delighted to hear that the Executive King met your expectations and that you were able to relax and enjoy your time with us. We hope to accommodate you again on your next trip to Kelowna.
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 27, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave a review on your recent stay Roger. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave a review on your recent stay Kenneth. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
by A traveller
Posted Feb. 23, 2024 on Hotels
Travis the front desk manager is great. His attitude and personality along with his caring for guests is extremely good.
Comment from Hotel Management
Feb. 23, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave a review on your recent stay and the kind words Rob. Our entire team strives to go the extra mile to ensure that every guest has the best possible experience when they are away from home, and the positive feedback on their service is greatly appreciated. We look forward to welcoming you back on your next trip to Kelowna.
by A traveller
Posted Feb. 18, 2024 on Expedia
Heating the room was terrible. One could NOT turn down the temperature. And when one turned off the heat, freezing.
Mobility issues: tiny tiny elevator so used stairs to carry heavy bags of hockey equipment.
Parking was crazy. Had to park far far from my room
Ain't using you guys again !
Comment from Hotel Management
Feb. 19, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave us a review on your recent stay David. I would like to apologize on behalf of our team for not being able to meet your expectations on your stay. I have had our maintenance team review the room you stayed in to correct the thermostat issue you experienced to ensure future guest's do not have a similar issue.
by A traveller
Posted Feb. 16, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave us a review on your recent stay Ryan. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave us a review on your recent stay Joe. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.
by A traveller
Posted Feb. 15, 2024 on Expedia
All good
Comment from Hotel Management
Feb. 19, 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave us a review on your recent stay Jean. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.
