Ratings based on 940 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by Manager, Hotel Management
Thank you for the rating.
by A traveller
Perfect for a family on a budget
Posted Mar. 1, 2024 on HotelsThe hotel was nice and clean. It was simple and what we needed. They upgraded our room which was much appreciated. A little disappointed in the breakfast. Oatmeal, toast, muffins, cereal, coffee, and juice. I was expecting more items but for the price of the room it was not a major issue. We would go back.
Comment from Hotel Management
Mar. 1, 2024 by Manager, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback and we are delighted you enjoyed your stay with us. We look forward to seeing you again. Warm Regards.
by A traveller
Posted Feb. 27, 2024 on Expedia
The suite was really awesome for our family The pool is a whole separate other area and that was really nice There is lots of things near by. There is breakfast included It's very basic but does the job.
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
We are delighted by your review. It makes us so pleased that you enjoyed your stay with us. Thank you again and we hope to see you the next time around in Kelowna. Warm Regards.
by A traveller
Excellent!
Posted Feb. 20, 2024 on HotelsAmazing experience, from the front-desk staff to the kitchenette and amenities. This will be my go-to hotel for 5+ people group trips, I will have to try the 2-4 people suite next time.
Comment from Hotel Management
Feb. 21, 2024 by Manaer, Hotel Management
Thank you for your kind review. We are so pleased you enjoyed your stay with us. We look forward to seeing you again and having you try our large 3 queen loft suites. They are great for larger groups. Have a great day. Warm Regards.
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Manager, Hotel Management
Thank you for the rating. Kind Regards.
by A traveller
Posted Feb. 20, 2024 on Expedia
One of the nicest affordable hotels ive stayed at in a while. Nice and clean friendly staff, clean pool, lots of towels, decent enough breakfast and great for a family
Comment from Hotel Management
Feb. 21, 2024 by Manager, Hotel Management
Thank you for the lovely review. We appreciate your kind words and are delighted we met your expectations. We hope to see you again in the future. Warm Regards.
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Manager, Hotel Management
Kind Regards.
by A traveller
Posted Feb. 18, 2024 on Expedia
Clean central location
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Thank you for your review. We are pleased our central location served you well. We look forward to seeing you again. Warm Regards.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Manager, Hotel Management
Thank you for the rating. We appreciate it. Warm Regards.
by A traveller from Kelowna
Posted Feb. 14, 2024 on Expedia
Weighing in on the pros and cons here...
Pros...
-Nice check in gal
-A half decent amount of tv channels
-Room was ok and clean enough
-Hot tub jets at least worked and a large pool area and clean
Cons...
-The running fan had a weird noise and it was hard to sleep to. Some light cling clanging noise. I had to turn everything off and just deal with no heat on in room and the loud traffic outside. I did not sleep well.
-The breakfast was so weak! One muffin choice, NO bananas and one type of bread choice only. Just juice and coffee and cereal and toast! NO yogurts, no boiled eggs etc etc...management really cheaped out big time on this aspect.
I cannot return unless the fans are much better noise wise and if they get with the program and cater a bit/a lot more to breakfast as the rate was still up there.
Comment from Hotel Management
Feb. 14, 2024 by Manager, Hotel Management
Thank you for your detailed review. We appreciate your feedback and apologize for the issues with the heating unit in your suite. We would have certainly moved your room. Our Grab n Go breakfast options do change and are subject to our distributors and the season. We do appreciate your feedback and your reviews are valued. Kind Regards.
