Ratings based on 943 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 21, 2024
Comment from Hotel Management
May 11, 2024 by mwaldo, Hotel Management
Dear Zan,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager
by A traveller
Posted Apr. 20, 2024
Comment from Hotel Management
Apr. 23, 2024 by mwaldo, Hotel Management
Dear Robert,Thank you for staying with us. We appreciate your feedback.We hope to have the opportunity to welcome you again in the future.Sincerely,Miguel WaldoGeneral Manager
by A traveller
Posted Mar. 20, 2024
Staff very welcoming
Comment from Hotel Management
Mar. 29, 2024 by mwaldo, Hotel Management
Dear Denise,Thank you for staying with us and taking the time to share your 5 Star Comment. I'm delighted that the team was very welcoming.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral Manager
by A traveller
Posted Mar. 2, 2024 on Expedia
Love the restaurants. Being able to go to different pools the staff was very friendly and helpful. Our questions were answered. We were able to maneuver around the area easily.
Comment from Hotel Management
Mar. 5, 2024 by mwaldo, Hotel Management
Dear Richard,Thank you for staying with us and taking the time to share your wonderful comments. We are happy that you enjoyed the restaurants and the hospitality provided by the team.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar
by A traveller
Posted Mar. 2, 2024 on Hotels
Nice place, little dated but nice
Comment from Hotel Management
Mar. 2, 2024 by mwaldo, Hotel Management
Dear Linda,Thank you for staying with us and taking the time to share your comments. We're happy you had a memorable experience.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar
by A traveller
Retro hotel
Posted Mar. 1, 2024 on HotelsOlder hotel, but still ok. Had some retro charm. Room could use some updates. Way too much light came through the window blinds. Needed room darkening drapes. Wonderful restaurant next door. Handy complimentary breakfast. Employees were helpful.
Comment from Hotel Management
Mar. 2, 2024 by mwaldo, Hotel Management
Dear Guest,Thank you for staying with us and taking the time to share your comments. We're glad you enjoyed the restaurant, breakfast and our helpful employees. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar
by A traveller
Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by mwaldo, Hotel Management
Dear Therese,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar
by A traveller
Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by mwaldo, Hotel Management
Dear Geralynn,Thank you for staying with us. We appreciate your feedback. We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar
by A traveller
Posted Feb. 28, 2024 on Expedia
Property location was nice. Old area with not a whole lot to do on land but lot of marine sports available.
Comment from Hotel Management
Mar. 2, 2024 by mwaldo, Hotel Management
Dear Jean,Thank you for staying with us and taking the time to share your comments. We're happy you enjoyed the location and the marine activities.We hope to have the opportunity to welcome you again in the near future.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar
by A traveller
Posted Feb. 28, 2024 on Expedia
All things considered, this was a very underwhelming experience. Do not let the name "Resort" fool you. This is an ordinary hotel, with a pool, a nice location by the marina, but with no special features at all. The worst thing was the price paid - $350 a night for the experiences listed below is WAY TOO MUCH! It would be worth $150 in my view.
1) The room is small. Very small. Two small (queen?) beds, that is it. It is also old, with outdated windows, tub, shower, broken blinds, everything. It needs a remodel, pronto. The blinds are cheap Home Depot things, and the room gets really bright really early so you can't really sleep in at all if you want to.
2) The WiFi did not work at all in our 3 nights there. When I called the first time, they said it was the AT&T outage that day. The next time I called, the lady told me that their infrastructure (routers, modems) is too old and that it doesn't work well, they are supposedly replacing it... I could do no work at all, had to use my T-Mobile hotspot to accomplish anything.
3) The breakfast is a little better than at any Hampton Inn - meaning, not great at all... The same yogurt/pre-packaged sandwiches/cereal combination, but without the hot DIY pancakes, or fresh fruit. NOT AT ALL a "resort" breakfast.
4) The second night, my mattress collapsed and had to be replaced - which they did, quickly.
5) Parking - you do not have a spot. You park wherever you can find a spot, and compete with people parking for the restaurant.
Comment from Hotel Management
Mar. 5, 2024 by mwaldo, Hotel Management
Dear Roberto,Thank you for staying with us and taking the time to share your comments. We apologize that you did not have a better experience.We wish you all the best in your future travels.Sincerely,Miguel WaldoGeneral ManagerMarina Del Mar
