Note fondée sur 1 058 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 avr. 2023 par ER, Gestion de l’hôtel
Thanks for your feedback, We hope you give us more details about your stay with us.
par un voyageur
Excellent emplacement pour les enfants!
Publié le 21 févr. 2023 sur HotelsExcellent emplacement pour un séjour en famille, plusieurs activités sur le site. Très bien entretenu.
Commentaires de Gestion de l’hôtel
21 févr. 2023 par ER, Gestion de l’hôtel
Thanks so much for your great feedback, we hope you came back soon.
par un voyageur
Publié le 31 déc. 2022 sur Hotels
We just came in. Situation super! Big room , but very small bathroom, at the moment, noisy with the outside aircon, floor and balcony dirty.
Anyway , it will be a good stay I beleave!
Commentaires de Gestion de l’hôtel
1 janv. 2023 par ER, Gestion de l’hôtel
Thanks for your feedback that help us to improve our guest satisfaction
par un voyageur
Publié le 19 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 avr. 2022 par Manager , Gestion de l’hôtel
Thank you for taking the time to share your feedback. I am sorry your stay was not a better one. Your comments have been shared with our leadership team.
par un voyageur
Great place - lots of options.
Publié le 11 avr. 2022 sur HotelsGreat experience all around. Only comment would be that although the beach (sand part) is really nice, for some reason the water floor isn’t cleaned and is mostly covered with vegetation. We didn’t go in the bay water for this reason. Pool is really nice and adjacent to beach area. Still recommend strongly.
Commentaires de Gestion de l’hôtel
12 avr. 2022 par Manager , Gestion de l’hôtel
Thank you for your feedback! We are happy you enjoyed your stay here with us.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Great location for a 4 night stay. Customer service was friendly and helpful. Facilities are a little dated.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Reefhouse Staff , Gestion de l’hôtel
We appreciate you sharing your feedback with us!
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par Reefhouse Staff , Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 4 mars 2024 sur Expedia
This is an exceptional resort with lots of amenities and balconies with sunset views. Highly recommend.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Reefhouse Staff , Gestion de l’hôtel
Thank you for sharing your feedback with us! We are delighted to hear you enjoyed your stay
par un voyageur
Publié le 4 mars 2024 sur Expedia
Overall I thought the property was nice and probably would stay there again.
2-3 minor items stood out and made me feel like "Management was 1 step away from making it a real find.
All 3 I found in the restaurant "Gus's grill. But This is only place I had time to sit and observe (waiting patiently for a couple eggs )
1) the windows were filthy. The looked like they hadn't been cleaned in weeks. Sitting inside you really could look out and enjoy the view. This should be on a regular cleaning schedule like every other or every 3 day at most. It would be very easy if done regularly.
2) sitting eating breakfast I noticed the HVAC intake covers had about 1-2 years of dirt caked on them . DISGUSTING and just plain laziness by management.
3) Baseboards and Wainscoting around the pillars in restaurant excessively banged up and in need of repair.
Not as a negative as 1st 2 items but noticeably bad.
Finally, the breakfast was below average. The hash brown...Come on what a joke. were these bout at a low end convenience store?
Overall the place was not bad just fell a little short of getting great marks.
Pick up you game management because staff was nice, and my room was clean and up to date.
Thanks
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Thank you for providing us with your honest feedback. Your comments will be shared with the leadership team so we may work to improve our facility.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your review.We appreciate you choosing to stay with us and hope to see you again!
